{"title":"人力资源开发中心区域胜任力、个体行为与学员满意度分析","authors":"Yuniara Simanjorang, A. Frinaldi","doi":"10.26858/jiap.v12i2.38019","DOIUrl":null,"url":null,"abstract":"This study aims to analyze the competence ofparticipants in theera of the covid-19 pandemic at the Bukittinggi Regional Human Resources Development Center (PPSDM Pusat Pengembangan Sumber Daya Manusia Regional Bukittinggi), analyze the individual behavior of trainees in the era of the covid-19 pandemic at the Bukittinggi Regional PPSDM, analyze the satisfaction of trainees in the era of the covid-19 pandemic at the Bukittinggi Regional PPSDM. This type of research is quantitative with descriptive methods and is carried out at the Bukittinggi Regional PPSDM. The data collection technique spread the questionnaire with a population of 120 trainees and validation tests using softwere Statistical Product and Service Solution (SPSS) version 24. The results of this study illustrate 1) Kompetension got the highest mean score of 4.675 and TCR of 93.5% is already very good. 2) Individual behavior, getting the highest mean value of 4.325 and TCR of 86.5% is good. 3) The e-learning method is a statement with the lowest value, namely with a mean value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value, namely with a mean value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value of 3.26 and TCR of 65.167% knowledge which is still low. got the highest score of the mean of 4.65 and the TCR of 93% with a good category. It can be concluded that of the 4 variables, 3 of them with a high category are good while the low category is in the knowledge variable of e-learning learning methods.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2022-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Analysis of Competencies, Individual Behavior and Trainee Satisfaction in Human Reseource Development Center Regional Bukittinggi\",\"authors\":\"Yuniara Simanjorang, A. 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The results of this study illustrate 1) Kompetension got the highest mean score of 4.675 and TCR of 93.5% is already very good. 2) Individual behavior, getting the highest mean value of 4.325 and TCR of 86.5% is good. 3) The e-learning method is a statement with the lowest value, namely with a mean value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value, namely with a mean value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value of 3.26 and TCR of 65.167% knowledge which is still low. got the highest score of the mean of 4.65 and the TCR of 93% with a good category. 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引用次数: 0
摘要
本研究旨在分析Bukittinggi区域人力资源开发中心(PPSDM Pusat Pengembangan Sumber Daya Manusia Regional Bukittinggi)在2019冠状病毒病大流行时期参与者的能力,分析Bukittinggi区域PPSDM在2019冠状病毒病大流行时期学员的个人行为,分析Bukittinggi区域PPSDM在2019冠状病毒病大流行时期学员的满意度。这类研究是定量的,采用描述性方法,在Bukittinggi区域PPSDM进行。数据收集技术使用统计产品和服务解决方案(SPSS)第24版软件对120名受训者进行问卷调查和验证测试。本研究结果表明:1)Kompetension的平均得分最高,为4.675,TCR为93.5%,已经很好了。2)个体行为,得到4.325的最高平均值和86.5%的TCR是好的。3) e-learning方法是最低值的陈述,即平均值为3.26,TCR为65.167%,知识仍然很低。4)顾客满意度是一个最低值的陈述,即平均值为3.26,TCR为65.167%,知识仍然很低。4)顾客满意度是一个最低值为3.26,TCR为65.167%的陈述,但仍然很低。4)顾客满意度是一个最低值为3.26,TCR为65.167%的陈述,但仍然很低。平均得分最高,为4.65分,TCR为93%,类别良好。可以得出,在4个变量中,有3个高类别是好的,而低类别是在e-learning学习方法的知识变量中。
Analysis of Competencies, Individual Behavior and Trainee Satisfaction in Human Reseource Development Center Regional Bukittinggi
This study aims to analyze the competence ofparticipants in theera of the covid-19 pandemic at the Bukittinggi Regional Human Resources Development Center (PPSDM Pusat Pengembangan Sumber Daya Manusia Regional Bukittinggi), analyze the individual behavior of trainees in the era of the covid-19 pandemic at the Bukittinggi Regional PPSDM, analyze the satisfaction of trainees in the era of the covid-19 pandemic at the Bukittinggi Regional PPSDM. This type of research is quantitative with descriptive methods and is carried out at the Bukittinggi Regional PPSDM. The data collection technique spread the questionnaire with a population of 120 trainees and validation tests using softwere Statistical Product and Service Solution (SPSS) version 24. The results of this study illustrate 1) Kompetension got the highest mean score of 4.675 and TCR of 93.5% is already very good. 2) Individual behavior, getting the highest mean value of 4.325 and TCR of 86.5% is good. 3) The e-learning method is a statement with the lowest value, namely with a mean value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value, namely with a mean value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value of 3.26 and TCR of 65.167% knowledge which is still low. 4) Customer satisfaction is a statement with the lowest value of 3.26 and TCR of 65.167% knowledge which is still low. got the highest score of the mean of 4.65 and the TCR of 93% with a good category. It can be concluded that of the 4 variables, 3 of them with a high category are good while the low category is in the knowledge variable of e-learning learning methods.