继任计划对尼日利亚奥贡州私立大学经营业绩的影响

Q3 Economics, Econometrics and Finance Academy of Entrepreneurship Journal Pub Date : 2020-10-21 DOI:10.17632/R9JZM5ZHJN.2
Marega Eseoghene Beryl, M. Ayodele, D. Oyo-Ita, Ezebor Ogheneovie Michael, Chukwu Chidinma Patience, Obembe Oluwanifemi, Odeloye Oderonke Feyikemi, O. Omotayo
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引用次数: 0

摘要

尽管面临潜在风险,但组织仍需要继续运营。然而,机构领导人发现,面对困难很难生存。本研究旨在确定继任计划对企业绩效的影响:贝尔大学、圣约翰大学和克劳福德大学的经验证据。这项研究的目的是:;评估过渡过程对业务连续性的影响,考察绩效指标对企业形象的影响,确定继任者培训和发展对所选公司客户满意度的影响。向选定大学的高层和中层管理人员发放了一百五十(150)份问卷。本研究采用了相关研究设计。研究结果表明,继任计划对企业绩效有显著影响。显著值(.000)表明过渡过程对业务连续性产生了重大影响。同样,绩效指标与企业形象呈正相关(.000)。继任者培训和发展与客户满意度的显著值为(.000),小于0.05,表明继任者培训和开发显著影响客户满意度。因此,本研究得出结论,继任计划是确保企业绩效的有效策略。
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Effect of Succession Planning On Business Performance of Private Universities in Ogun State, Nigeria
Organizations need to keep running despite the potential risk it faces. However, leaders in institutions find it difficult to survive in the face of difficulties. The study aims to determine the effect of succession planning on business performance: Empirical evidence of The Bells University, Covenant University, and Crawford University. The objective of the study was to; evaluate the effect of the transition process on business continuity, examine the impact performance metric has on corporate image and determine the influence successor training and development has on customer satisfaction of the selected firm. A hundred and fifty (150) copies of questionnaires were administered to the top and middle-level management in the selected universities. The study adopted a correlational research design. The findings show that succession planning has a significant impact on business performance. The significant value (.000) indicated that the transition process has a substantial effect on business continuity. Similarly, the performance metric showed a positive association (.000) with corporate image. The significant value for successor training and development and customer satisfaction was (.000), which was less than 0.05, indicating that successor training and development significantly affected customer satisfaction. This study thus concludes that succession planning is an effective strategy to ensure business performance.
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来源期刊
Academy of Entrepreneurship Journal
Academy of Entrepreneurship Journal Economics, Econometrics and Finance-Economics and Econometrics
自引率
0.00%
发文量
21
期刊介绍: AEJ considers theoretical, conceptual and empirical studies in entrepreneurship and small business management for publication.The journal caters to the needs of wide range of readers like B-schools, small and medium business entities, industries, policy makers, researchers, scholars, academicians and students. To this extent the journal encompasses a broad spectrum of topics in this field for publication, including but not limited to Strategy and entrepreneurship, nascent entrepreneurship, global entrepreneurship monitor, female entrepreneurship, business model evolution,Latent entrepreneurship, global entrepreneurship monitor, entrepreneurial spirit, small business owner-manager, small and medium enterprises, industrial policy and sectoral choice, entrepreneurial heuristics, entrepreneurial Spirit, Small business and economic growth, Nascent and start-up entrepreneurs,New venture creation process, organization, and behavior family business, Managerial characteristics and behavior of entrepreneurs,start-up entrepreneurs, customer relationship management, consumer behavior, E-Commerce and E-Business Models.
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