João J. Ferreira, Cristina Fernandes, Pedro Mota Veiga, Hussain G. Rammal
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Ethics and the dark side of online communities: mapping the field and a research agenda
The rapid growth in the widespread acceptance and usage of the Internet and the ease of creating online communities have brought advantages in terms of swift access to information alongside ethical problems interrelated with the dark side of the workings of these communities. Relevant research approaching ethics and the dark side of online communities has received widespread publication in a diverse set of journals with a wide variety of objectives and readers that has left its academic contribution broadly fragmented. To help shrink this gap in the literature, this study, through undertaking a systematic review, seeks to map the research on ethics and the dark side of online communities to grasp where the literature has come from and where it is going and, consequently, provide opportunities for future research. This study applied a bibliometric approach based on analysis of the bibliographic coupling with the manual coding of documents to examine the literature on the ethics and the dark side of online communities to set out a holistic framework of its different facets. The content and the thematic analysis of 53 studies identified four thematic groups: quality of the information in online communities, virtual identities, safety in online communities, and the content of online communities. The findings of this study also highlight the various shortcomings in the literature on the ethics and dark side of online communities and lead to some research questions that justify future academic research.
期刊介绍:
Nowadays, in the age of information technology and the internet, the creation and maintenance of business models has to consider the latest developments in information technology to ensure competitiveness and long-term success of the enterprise. The aim of Information Systems Management (ISM) is to integrate information technology into business models and business processes to explore its potential to meet the business goals. Many international journals in the field of information systems (IS) or information management (IM) focus primarily on the quantitative analysis of information systems phenomena, especially through the use of empirical studies. However, research on qualitative analysis, development, and deployment of information systems is not covered sufficiently by the existing international IS journals. Therefore, the journal Information Systems and e-Business Management (ISeB) focuses on the core tasks of Information Systems Management, the conceptual analysis, design, and deployment of information systems, as well as on all e-business related topics. 1. Editorial objective
The central aim of the journal ISeB is to publish original, well-written, self-contained contributions that elucidate novel research and innovation in information systems management and e-business which advance the field fundamentally and significantly. Published quarterly, the journal will:
- Provide a vibrant forum for both academicians and industry specialists to explore the information systems and e-business management field
- Bring innovative research on all aspects of information systems management from analytical, behavioral and technological perspectives
- Enable rapid dissemination of latest research and innovation, supported with a double-blind peer review process. 2. Nature of topics
The function of information systems management is the use of information technology (IT) to meet the information requirements of a company. Core tasks of ISM are the generation of project ideas (e.g. identification of business opportunities enabled by new information technologies), conceptual analysis, design, and integration of information systems.
Submissions to ISeB should have a clear business focus and use appropriate information systems methodologies. They should either be founded on theory or should have proven their value based on prototypes and their beneficial application in the field. The general applicability of the concepts presented is strictly required. Case studies are welcome, if the insights presented allow general applicability. Moreover, empirical studies are welcome if clear research questions with relevance to the field of information systems and e-business management are given and the studies are carried out correctly.
ISeB topics focus on (but are not restricted to) the following areas: - Information Modeling:
The central task of information systems modeling is the conceptual specification of information systems from the business point of view. Information modeling includes the development or the application of high-level modeling techniques used for conceptual modeling, e.g. event-driven process chain (EPC) for process modeling, entity-relationship model (ERM) for data modeling, and object-oriented methods like the unified modeling language (UML).
- Domain-Specific Information Systems:
Different industry domains (e.g. manufacturing, retailing, or finance) are characterized by different requirements to information systems that are reflected in different IS architectures for specific domains. The development and maintenance of information systems in an industry domain can be supported by these architectures. Either the development of generalizable domain-specific architectures or the employment of such architectures in practice can be discussed.
- E-Business Management (intra-organization al and inter-organizational information systems):
Possible sub-topics include the development and deployment of IS for electronic commerce and supply chain management, market places, new business scenarios enabled through new technologies. Based on a business strategy, submissions have to clearly state how the strategy can be operationalized using IS. - Information Systems Development:
The development and deployment of large-scale IS (e.g. enterprise resource planning software) requires the use of appropriate software engineering methodologies, procedure models, and project management. Possible research areas are the development of software engineering methodologies, procedure models, and the design of project management methods. Empirical studies on IS development may focus on the application of well-founded methods in practice.
- Information Technology Management:
The function of information technology management is the provision and operation of the technical infrastructure and the planning of the technical orientation of information systems in an enterprise. An important aspect is the impact of changing information systems on organizational structures and processes – and vice versa. In this context, the use of information technology to realize a business strategy efficiently can be analyzed.
- Latest Information Technology Developments:
Latest developments in information technology have to be evaluated to explore potentials to generate new business strategies. Current topics and trends to be evaluated for business use are e.g. business intelligence systems, agent technology, and workflow management systems. Officially cited as: Inf Syst E-Bus Manage