What Matters to Employment Attorneys When Considering Online or In-Person Mediation?

During the pandemic, most mediations pivoted to online videoconferencing platforms (Gealy et al., 2021; Golann, 2021—all citations appear in full in the References and Resources box at the end of the article). Post-pandemic, parties have the freedom to choose between in-person and online mediation. Research that can inform decisions about mediation format has not kept pace with the meteoric rise in online mediation. While mediators and participants have shared impressions (and some, enthusiasm) about their experiences with online mediation during the pandemic (Franklin, 2021; Paulson, 2021), we need additional research examining whether and how mediation format affects the process and outcome of mediation.