小企业的战略过程:支持企业管理和增长的工具/ Jorge Luis Knupp Rodrigues;伊莎贝尔·克里斯蒂娜·多斯桑托斯和弗朗西斯科·席尔瓦·巴蒂斯塔。里约热内卢de Janeiro:出版，2011

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