清真旅游理念下安塔利亚酒店游客的旅游目的地形象

IF 3.1 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Tourism and Services Pub Date : 2020-12-31 DOI:10.29036/jots.v11i21.168
Yenal Yağmur, A. Aksu
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引用次数: 1

摘要

本研究的主要目的是利用所提出的模型揭示旅游者在清真旅游概念下对安塔利亚的目的地形象评价。在此背景下,本研究采用基于调查的定量研究方法,采用简单随机抽样的方法,在安塔利亚旅游目的地的6家酒店中选取660名游客进行研究。通过结构方程建模分析,确定游客入住清真旅游概念酒店的认知形象对游客满意度有正向影响。他们的有效形象对游客满意度没有显著影响,有效形象对游客推荐意愿有正向影响,认知形象对游客推荐意愿有负向影响。此外,我们发现认知和情感意象两个维度对重访意愿均无显著影响。此外,分析结果表明,游客的认知形象正向影响他们的情感形象。游客满意度对其推荐意愿和再访意愿有正向影响。根据研究结果,确定认知形象是停留在清真概念中的游客评价安塔利亚目的地的关键因素。在这方面,很明显,公共政策制定者和酒店管理者应该制定政策和策略,考虑到研究结果,并实施旨在提高游客情感评价的政策和实践,这比游客在安塔利亚目的地的认知评价更重要。最后,相信该研究将揭示具有清真旅游概念的酒店管理者和目的地地方当局制定政策和战略的背景下的重要实际意义,并揭示目的地形象,游客满意度和行为意图之间的关系。
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Destination Image of Antalya from the Perspectives of Tourists Staying in Hospitality Establishments with the Concept of Halal Tourism
The study's primary purpose is to reveal the destination image evaluations of Antalya by the tourists staying with the concept of halal tourism with the proposed model. In this context, the study was designed as survey-based quantitative research and was carried out on 660 tourists selected by a simple random sampling method in 6 hotels in Antalya destination. As a result of the structural equation modelling analyses, it was determined that the cognitive images of the tourists staying in hotels with the concept of halal tourism affected tourist satisfaction positively. Their effective images did not significantly impact tourist satisfaction, and that their effective images affected intention to recommend positively while their cognitive images influenced it negatively. Besides, it was found that both cognitive and affective image dimensions did not significantly affect intention to revisit. Furthermore, the results of the analyses indicated that cognitive images of the tourists positively affected their affective images. Tourist satisfaction had a positive impact on their intention to recommend and intention to revisit. According to the research results, it was determined that the cognitive image is a key element for the tourists staying in the halal concept to evaluate Antalya's destination. In this regard, it is evident that public policymakers and hotel managers should formulate their policies and strategies, taking into account the results of the research, as well as implementing policies and practices aimed at increasing the affective evaluations of tourists, which are more important than the cognitive evaluations of tourists in Antalya destination. Finally, it is believed that the study will reveal important practical implications in the context of developing policies and strategies for the managers of the hotels with the concept of halal tourism and for local authorities in the destination and revealing the relationship between destination image, tourist satisfaction and behavioural intentions.
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来源期刊
Journal of Tourism and Services
Journal of Tourism and Services HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
7.80
自引率
16.70%
发文量
14
期刊介绍: Journal of Tourism and Services, established in September 2010, is the international reviewed scientific research journal published by the Center for International Scientific Research of VŠO and VŠPP in cooperation with the following partners. The journal publishes high-quality scientific papers and essays with a focus on tourism and service industry development. Together with the scientific part and in order to promote the exchange of current and innovative ideas and stimulating debate, the Journal also includes Reviews of Existing Work or Short Essays, Research Notes, and Research and Industry sections to address important topics and advance theoretical knowledge or thinking about key areas of tourism and services and to allow researchers to present initial findings and reflections or problems concerning fieldwork and research in general.
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