{"title":"在电信公司实施软件度量-一个案例研究","authors":"D. I. Heimann","doi":"10.4018/978-1-59140-259-6.CH036","DOIUrl":null,"url":null,"abstract":"This case study explores a metrics program to track the development of a new version of a telecommunications companys voicemail product. The study addresses the adoption of the program, its components, structure, and implementation, and its impact on product quality and timeliness. The study also discusses the aftermath of the program and its place in the larger organizational culture.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":"6 1","pages":"603-621"},"PeriodicalIF":0.7000,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"6","resultStr":"{\"title\":\"Implementing Software Metrics at a Telecommunications Company - A Case Study\",\"authors\":\"D. I. Heimann\",\"doi\":\"10.4018/978-1-59140-259-6.CH036\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This case study explores a metrics program to track the development of a new version of a telecommunications companys voicemail product. The study addresses the adoption of the program, its components, structure, and implementation, and its impact on product quality and timeliness. The study also discusses the aftermath of the program and its place in the larger organizational culture.\",\"PeriodicalId\":43384,\"journal\":{\"name\":\"Journal of Cases on Information Technology\",\"volume\":\"6 1\",\"pages\":\"603-621\"},\"PeriodicalIF\":0.7000,\"publicationDate\":\"2004-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"6\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Cases on Information Technology\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.4018/978-1-59140-259-6.CH036\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"COMPUTER SCIENCE, INFORMATION SYSTEMS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Cases on Information Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4018/978-1-59140-259-6.CH036","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
Implementing Software Metrics at a Telecommunications Company - A Case Study
This case study explores a metrics program to track the development of a new version of a telecommunications companys voicemail product. The study addresses the adoption of the program, its components, structure, and implementation, and its impact on product quality and timeliness. The study also discusses the aftermath of the program and its place in the larger organizational culture.
期刊介绍：
JCIT documents comprehensive, real-life cases based on individual, organizational and societal experiences related to the utilization and management of information technology. Cases published in JCIT deal with a wide variety of organizations such as businesses, government organizations, educational institutions, libraries, non-profit organizations. Additionally, cases published in JCIT report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications.
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