某三级医院医护人员人格特征与情商的关系

Pindar Sadique Kwajaffa, Onyencho Victor Chidi, Mshelia Anthony Ali, Y. Mukhtar, M. U. Baba
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引用次数: 1

摘要

情商(EI)被认为是在工作场所与他人相处的基础。关于医疗保健专业人员的人格特征和情商的文献匮乏值得关注。因此,本研究考察了迈杜古里一家三级医院医护人员的人格特征和情商。采用横断面调查设计,采用随机抽样方法,选取91名平均年龄(1.3)、标准差(0.46)的卫生保健专业人员。采用分层回归分析和独立测度的t检验,在回归的第一步中,年龄对EI有显著预测作用(β = -0.27, t = -2.46, p < 0.05)。进一步进行t检验分析,了解预测变量(年龄)对EI的影响方向,发现年轻医护人员的EI高于同龄医护人员[t (89) = 2.44, p < 0.05]。在步骤2中,精神特质对EI的预测是随着精神特质的降低而增加(β = -0.33, t = -3.01, p < 0.05)。综上所述,人格特质可以预测医疗保健专业人员的情商,精神特质低和年龄小也可以预测情商。因此,我们建议将情商筛查作为招聘医疗专业人员的必要先决条件,随后,应该允许年轻、温和、善变、不那么咄咄逼人和冲动的医疗专业人员处理工作场所中高度情绪化或敏感的专业人员问题。关键词:情商,医护人员,人格特质
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Personality traits and emotional intelligence among health care professionals in a tertiary hospital
Emotional Intelligence (EI) is considered fundamental to get along with others in the workplace. The dearth of literature on personality traits and EI among healthcare professionals calls for concerns. Therefore, this study examined personality traits and emotional intelligence among healthcare professionals in a tertiary hospital in Maiduguri. A cross-sectional survey design was adopted, and an accidental sampling technique was employed to select 91 healthcare professionals with mean (1.3) age and Standard Deviation (0.46). Hierarchical regression analysis and t-test for independent measures were used, in step one of the regression, age significantly predicted EI (β = -0.27, t = -2.46, p < 0.05). Further t-test analysis to know the direction of the predicted variable (age) on EI showed that younger healthcare professionals are higher on EI [t (89) = 2.44, p < 0.05] than their counterpart. In step 2, psychoticism predicted EI in such a way that EI increases with a decrease in psychoticism trait (β = -0.33, t = -3.01, p < 0.05). In conclusion, personality traits predict EI among healthcare professionals, also, being low on psychoticism traits and younger age predicted EI. It is therefore recommended that EI screening should be an essential prerequisite for recruiting healthcare professionals and subsequently, healthcare professionals that are young, soft-minded, empathetic, less aggressive and impulsive should be allowed to handle those professionals issues that are highly emotional or sensitive in workplace.   Key words: Emotional intelligence, healthcare professionals, personality traits.
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