消费者网上购物行为

B. Sunitha, Y. Jain, J. Kumar, Ruchika Jain
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引用次数: 1

摘要

网上购物是利用技术进行卓越的营销绩效。零售商正在制定策略来满足网上购物者的需求;他们忙于研究网上购物领域的消费者行为,了解消费者对网上购物的态度。本研究选择的人群为Mohali,并将范围缩小到Mohali的在线用户,本研究选择的样本量为100,我们采用了方便抽样技术。我们的研究结果表明,在本研究选择的四个因素中,对Mohali在线购物者最具吸引力和影响的因素是网站设计/功能,其次是便利性,第三是节省时间。调查结果还显示,安全是莫哈里网购者关注的重要问题。
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Consumer Behaviour Towards Online Shopping
Online shopping is the utilization of technology for superior performance of marketing. And retailers are devising strategies to meet the demand of online shoppers; they are busy in studying consumer behavior in the field of online shopping, to see the consumer attitudes towards online shopping. The population selected for the research is Mohali, and narrowed down to online users in Mohali, the sample size selected for this research is 100 and we have used convenience sampling technique. Our findings indicated that among the four factors selected for this research the most attractive and influencing factor for online shoppers in Mohali is Website Design/Features, following convenience the second most influencing and thirdly time saving. Results have also showed that security is of important concern among online shoppers in Mohali.
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