Recreation in nature reserves – preferences and satisfaction of tourists visiting the Polesie National Park

Abstract The aim of this work was to determine preferences and satisfaction of tourists visiting the Polesie National Park (PPN). Preferences were defined in terms of the motives for visiting, ways of spending leisure time, the length and frequency of visits, knowledge of tourist attractions and awareness of the Park’s financing. A survey was conducted in July–August 2019 gathering responses from 125 adults visiting the PPN tourist and bicycle paths. 100 correctly completed questionnaires were analysed using the CART method to determine the respondents’satisfaction with spending leisure time in the Park. The most frequently mentioned reasons for visiting were the beautiful landscape (28%) and the species richness (27%) of the PPN. 39% of respondents visited the area for the first time and 47% came for one day. Most visitors (65%) had very good knowledge of the tourist attractions in the PPN. Walking was the most common way (37%) for visitors to spend theirleisure time in the Park. More than half of the respondents (58%) would be willing to accept additional fees in order to help maintain and protect the PPN. The vast majority of the respondents indicated that they are satisfied (42%) or very satisfied (48%) with their visit to this area. Our statistical analysis indicated that asking the question about financing the Park greatly impacted the responses to the question about visitor satisfaction, but was also correlated with the respondent’s place of residence as well as their knowledge of tourist attractions. The unique character, landscape as well as the natural, historical and cultural richness of the PPN combined with the well-maintained infrastructure are crucial to ensure a high level of visitor satisfaction.