新冠肺炎疫情后的复苏:中国建设项目绩效评估的综合框架

Hanjun Guo, Mingxiao Liu, Jin Xue, Izzy Yi Jian, Qian Xu, Qian-Cheng Wang
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引用次数: 1

摘要

随着新冠肺炎疫情防控解除,建筑行业正在逐步走向新常态。本研究旨在评估后covid -19大流行背景下的建设项目绩效,并提出中国实现项目复苏的路线图框架。本文遵循一个顺序混合方法与三个核心步骤。首先,通过文献综述和专家访谈得出关键成功因素(csf)和关键绩效指标(kpi)。其次,对150名专家进行问卷调查。第三,对企业绩效指标进行因子分析和层次分析法,对kpi进行特征分析和比较分析。根据研究结果,本研究采用结构方程模型(SEM)将CSFs和kpi联系起来,并制定了建设项目在covid -19大流行后恢复的路线图。该研究确定了32个可持续发展目标和25个关键绩效指标,并将它们分别分为5类。SEM分析表明,管理创新和技术创新对实现企业战略目标和促进产业发展具有显著的促进作用。项目目标与外部期望的一致性对干系人满意度和社会影响也有正向影响。此外,AHP还明确指出,外部环境的稳定性、内部支持和资源的充足性是建设项目在新冠肺炎疫情后恢复的关键驱动因素。本研究通过将绩效指标与其关键成功驱动因素联系起来,为后covid -19时代建筑行业的项目复苏提供了路线图。研究结果将指导建筑项目的全面设计和施工、项目生命周期管理,并协助处理突发公共卫生事件,以最大限度地提高组织的利润和积极的社会影响。
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Post-COVID-19 Recovery: An Integrated Framework of Construction Project Performance Evaluation in China
With the lifting of the COVID-19 lockdown, the construction industry is gradually moving towards a new normality. This study aims to evaluate the construction project performance in the post-COVID-19 pandemic context and proposes a roadmap framework to achieve project recovery in China. This paper follows a sequential mixed methodology with three core steps. First, the critical success factors (CSFs) and key performance indicators (KPIs) are derived from literature reviews and expert interviews. Second, the study conducts a questionnaire survey with 150 experts. Third, the research implements factor analysis and analytic hierarchy process (AHP) analysis for CSFs and characteristics and comparative analysis for KPIs. Based on the results, the study employs structural equational modelling (SEM) to connect the CSFs and KPIs and develop a roadmap towards the post-COVID-19 pandemic recovery of the construction projects. The study identifies 32 CSFs and 25 KPIs and categorises them into five clusters, respectively. The SEM analysis suggests that management and technological innovation significantly contribute to achieving enterprise strategic goals and advancing industrial development. The consistency of project goals and external expectations also positively affect the satisfaction level of stakeholders and social impact. In addition, the AHP clarifies that the stability of the external environment, the internal support, and the adequacy of resources are critical drivers to the post-COVID-19 recovery of construction projects. This research proffers a roadmap towards the project recovery of the construction industry in the post-COVID-19 era by connecting the performance indicators and their critical success drivers. The findings would guide comprehensive design and construction, project life cycle management, and assist in dealing with public health emergencies in construction project management to maximise the organisation’s profits and positive social impact.
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