社会包容干预的设计:一个悖论方法

IF 7 3区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Journal of the Association for Information Systems Pub Date : 2023-01-01 DOI:10.17705/1jais.00795
Daniel Curto-Millet, Almudena Cañibano
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引用次数: 2

摘要

社会包容和社会排斥是否对立?通过一个旨在推广社会包容的开源公民众包平台为期三年的人种志研究,我们发现事实并非如此。我们认为,社会包容和社会排斥存在一种矛盾的关系:它们之间存在着持续的紧张关系,而信息系统塑造了这些紧张关系。我们发现设计选择对信息系统干预包括和排除的能力有至关重要的影响,并提出了一个设计基于信息系统的社会包容干预的框架。该框架包括四种策略(积极歧视、整合振荡、公平和迭代包容),通过IS设计来管理包容与排斥之间的矛盾联系。我们还提出了“集体”的概念,作为一种思考排除标准的新方式。
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The Design of Social Inclusion Interventions: A Paradox Approach
Are social inclusion and social exclusion opposed? Through a three-year ethnography of an open source civic crowdsourcing platform aiming for generalized social inclusion, we show they are not. We argue that social inclusion and exclusion have a paradoxical relationship: ongoing tensions exist between them, and information systems shape those tensions. We find that design choices have crucial influence over the capacity of information system interventions to include and exclude and propose a framework for designing IS-based social inclusion interventions. The framework encompasses four types of strategies (positive discrimination, integrative oscillation, equitability and iterative inclusivity) for managing the paradoxical link between inclusion and exclusion through IS design. We also present the notion of “collectives” as a new way of thinking about exclusion criteria.
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来源期刊
Journal of the Association for Information Systems
Journal of the Association for Information Systems 工程技术-计算机:信息系统
CiteScore
11.20
自引率
5.20%
发文量
33
审稿时长
>12 weeks
期刊介绍: The Journal of the Association for Information Systems (JAIS), the flagship journal of the Association for Information Systems, publishes the highest quality scholarship in the field of information systems. It is inclusive in topics, level and unit of analysis, theory, method and philosophical and research approach, reflecting all aspects of Information Systems globally. The Journal promotes innovative, interesting and rigorously developed conceptual and empirical contributions and encourages theory based multi- or inter-disciplinary research.
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