Halliburton Saudi Arabia Crisis Management and Lessons Learn During COVID-19 Pandemic in the Kingdom of Saudi Arabia

During the first quarter of 2020, the world encountered a crucial and unprecedented health crisis. The global transmission of COVID-19 poses a significant challenging situation for Oil and Gas industry, particularly in the absence of standardized procedures and recognized methods. Like many other countries worldwide, Saudi Arabia implemented the lockdown for utmost public and private services and controlled population movement through curfew. With the execution of these tight mitigation requirements, Halliburton Saudi Arabia has been able to maintain business continuity by looking at the basic approach of health, safety, and environmental (HSE) processes through crisis management decision making and utilizing digital solutions. The purpose of this paper is to showcase how Halliburton Saudi Arabia developed sustainable adjustable process and methods that reduced exposure and the pandemic-related potential risks associated with working in offices, rig sites, workshops, and laboratories while maintaining business continuity in operation, manufacturing, and technology. Halliburton Saudi Arabia preformed risk analysis, tracking systems, exposure modification methodologies, communication strategies and management decisions that helped the company overcome challenges during the pandemic. The implementation of risk assessments, adaptable safety procedures and utilizing more than 5 digital platforms, served Halliburton employees and its work force throughout 2021 and into 2032. In this paper, we share lessons learned during the pandemic, how we overcame the unprecedented health crisis and how we continue to deal with the pandemic impact.