从酒店教室到成功的职业生涯:对澳大利亚国际酒店要求的当前评估

IF 2.5 Q1 EDUCATION & EDUCATIONAL RESEARCH Journal of Hospitality & Tourism Education Pub Date : 2020-10-01 DOI:10.1080/10963758.2019.1688161
B. Fraser
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引用次数: 14

摘要

酒店业高等教育机构努力确保学生的学习成果与工作场所的要求相关。因此,重要的是,这些机构开始缩小学生毕业时所具备的技能与行业所需技能之间的差距。本文考察了有助于澳大利亚酒店管理专业毕业生取得有益成果的课程和教学要求。具体而言,该研究旨在确定必要的能力,使酒店管理毕业生更容易就业,并在当代澳大利亚酒店业取得成功的职业生涯。本研究的主要发现强调了“软技能”的重要性,以及酒店经理需要具备良好的领导能力、沟通能力、客户服务能力、人员能力和财务能力。为了为这项研究提供信息,一系列澳大利亚酒店经理被用作研究参与者,结果评估,推进和潜在地重新定位澳大利亚的酒店管理课程。
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From Hospitality Classrooms to Successful Careers: A Current Appraisal of Australian International Hotel Requirements
ABSTRACT Hospitality higher education institutions struggle to ensure students’ learning outcomes are relevant to the requirements of workplaces. Therefore, it is important that these institutions begin to close the gap between the skills that students graduate with, and the skills the industry requires. This paper examines the curriculum and pedagogic requirements that contribute to beneficial graduate outcomes for Australian hotel management students. Specifically, the study seeks to identify the necessary competencies that make hotel management graduates more employable and achieve successful careers in the contemporary Australian hotel industry. Key findings from this study highlight the importance of “soft skills” and the need for hotel managers to possess sound leadership, communication, customer service, people, and financial capabilities. To inform this study, a range of Australian hotel managers are used as research participants and the outcomes appraise, advance and potentially reposition hotel management curriculum in Australia.
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来源期刊
Journal of Hospitality & Tourism Education
Journal of Hospitality & Tourism Education EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
6.30
自引率
17.20%
发文量
31
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