公共交流在响应虚假阵型Covid-19方面的作用

Dody Setyawan, Dekki Umamur Ra’is, A. Rohman
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引用次数: 0

摘要

虚假信息降低了公众对政府和科学家应对新冠肺炎的信心。这些情况阻碍了对Covid-19大流行的整体处理。在应对全球流行病的背景下,虚假信息通过破坏信任、制造恐惧,有时导致有害行为,极大地影响了国家对全球流行病的应对。对于政策制定者来说,了解虚假信息以及如何对其作出反应是很重要的。本研究采用文献综述的方法,数据来源来自几份已被验证并与研究对象有关系的文件。研究的阶段从选择综述主题,寻找和选择合适的文章,分析和综合文献,最后提出研究综述。结果表明,政府应建立可靠、透明、可持续、快速的官方信息渠道。政府还必须通过官方渠道和可信的媒体提供清晰明确的信息。政府还必须确保信息的一致性。此外,政府必须就形势、行动和风险保持透明的沟通模式。其目的是恢复公众对公共机构的信任,对政府向公众传达的信息以及政府向公众提供的指导方针的信任,如卫生议定书指导方针,最后是"预先防范",即在发生虚假信息之前就意识到虚假信息的可能性,这是公共信息和宣传运动的一部分。
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Peran komunikasi publik dalam menanggapi gelombang disinformasi Covid-19
Disinformation has reduced public confidence in the government and scientists in handling Covid-19. These conditions hamper the overall handling of the Covid-19 pandemic. In the context of responding to a global pandemic, disinformation greatly affects the country's response to a global pandemic by undermining trust, creating fear, and sometimes leading to harmful behavior. It is important for policy makers to understand disinformation and how to respond to it. This study uses a literature review approach with data sources coming from several documents that have been verified and have a relationship with the object of study. The stages of the study start from choosing a review topic, finding and selecting appropriate articles, analyzing and synthesizing the literature, and finally presenting a review of the study. the results show that the government should have official information channels with verified, transparent, sustainable and fast sources of information. The government must also provide clear and definite information through official channels and trusted media. The government must also ensure the consistency of information. In addition, the government must maintain a transparent pattern of communication about the situation, actions and risks it takes. The aim is to restore public trust in public institutions, in information that has been conveyed by the government to the public as well as guidelines that have been provided by the government to the public, such as health protocol guidelines and the last is "Pre-bunk", or be aware of the potential for disinformation before occurred, as part of a public information and communication campaign. 
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审稿时长
24 weeks
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