打败富人?在市场和特权的十字路口,员工的声音受到抑制

D. Dahle
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引用次数: 0

摘要

研究发现,以控制为导向的人力资源管理、对绩效考核的不满和对声誉的关注在一定程度上通过领导-成员交换对教师产生“钳制效应”。这种影响是否随(a)市场化程度和(b)学校知名度和特权程度而变化?这些问题使用挪威高中教师(N = 1055)的调查数据进行检验,并使用路径分析和引导法进行分析。研究结果支持了部分(但不是全部)假设。分析表明,绩效考核不满和声誉关注对员工声音的抑制作用在奥斯陆高度市场化的学校领域强于其他地区的学校,且随市场化程度的不同而不同。声誉关注对声音的抑制作用在特权学校强于边缘学校,且随特权程度的不同而不同。对于控制导向的人力资源管理和PA不满的抑制作用,没有发现这样的模式。研究结果表明,声誉管理理论占据了中心地位,因为语音被视为一种声誉管理工具。在理解结果时,制度逻辑也被发现是至关重要的。这种影响与声誉问题有关,导致市场化地区的教师受到的钳制效应强于其他地区,特权学校的教师受到的钳制效应强于边缘化学校。这就需要谨慎对待学校环境中不同的市场化和特权水平。
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Beat the rich? Employee voice inhibitors at the crossroads of market and privilege
Abstract Control-oriented HRM, performance appraisal dissatisfaction, and reputation concern are found to have a “muzzling effect” on teachers, partly through leader-member exchange. Does this effect vary with the level of (a) marketization, and (b) school popularity and privilege? These questions are examined using survey data from Norwegian upper secondary school teachers (N = 1055), and analyzed with path analysis and bootstrapping. Results support some, but not all, hypotheses. Analyses show that the inhibiting effects of performance appraisal dissatisfaction and reputation concern on employee voice are stronger in the highly marketized school field of Oslo than in schools in other areas, and vary with marketization level. The inhibiting effect of reputation concern on voice is stronger in privileged than in marginalized schools and varies with the level of privilege. No such patterns for the inhibiting effects of control-oriented HRM and PA dissatisfaction are found. The findings indicate that reputation management theory takes center stage, as voice is regarded as a reputation management tool. Institutional logics are too found to be crucial when understanding the results. Implications are tied to reputation concerns, leading to a stronger muzzling effect on teachers in marketized areas than elsewhere, and in privileged schools as compared to marginalized schools. This calls for caution with regard to differing marketization and privilege levels in school settings.
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来源期刊
CiteScore
2.60
自引率
14.30%
发文量
13
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