嘉宾评论:通信与服务十字路口的机遇与挑战

IF 7.8 2区 管理学 Q1 MANAGEMENT Journal of Service Management Pub Date : 2022-07-08 DOI:10.1108/josm-07-2022-489
Annouk Lievens, P. Neijens, Patrick De Pelsmacker
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Guest editorial: Opportunities and challenges at the crossroads of communication and services
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来源期刊
CiteScore
19.20
自引率
9.40%
发文量
55
期刊介绍: The Journal of Service Management (JOSM) centers its scope on research in service management. It disseminates papers showcasing distinctive and noteworthy contributions to service literature, serving as a communication platform for individuals in the service management field, transcending disciplines, functional areas, sectors, and nationalities. The journal publishes double-blind reviewed papers emphasizing service literature/theory and its practical applications.
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