City guide as a multi-sensory mobile phone application

Abstract The authors analyses the issues inherent in implementation of a multi-sensory mobile application which uses a map as an interface for an edutainment-style city guide for tourists. Two models – the triad of tourist experiences (3E), i.e. education, entertainment, and excitement, and the hierarchy of needs of Abraham Maslow – were used as the basis for identifying what conditions should be met by such an application to encourage its use by both local residents and tourists, in equal measure. It was decided that only open source software would be used to achieve the goal of the application.