危机分析与管理

Nikoletta Nteka
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引用次数: 0

摘要

危机的概念是多维的,它表明了一个困难问题的存在,它正在经历一个异常和不正常的时期,或者它们处于一个关键阶段。本文探讨了危机的定义,以及危机的类型、特征和主要原因。此外,本文还介绍了危机管理的几个阶段,危机管理被定义为预防、减少或解决危机的过程。
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CRISES ANALYSIS AND MANAGEMENT
The concept of crisis is multidimensional, it indicates the presence of a difficult problem, that it is going through a period of anomaly and abnormal or they are in a critical phase. This article examines the definition of crisis, in along with its types, its characteristic and its main causes. In addition, this article goes through the several phases of crisis management, which is defined as the process by which a crisis is prevented, reduced or resolved.
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