可视化odl:共同设计患者产生的日常生活观察,以支持儿科护理中数据驱动的对话

Matthew K. Hong, Udaya Lakshmi, Thomas A. Olson, Lauren Wilcox
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引用次数: 35

摘要

患有复杂慢性疾病的青少年很难理解和表达疼痛和情绪困扰等症状。然而,症状交流在临床护理和疾病管理中起着核心作用。为了了解设计如何帮助克服这些挑战,我们创建了一个视觉库,其中包含72张草图插图,这些插图来自于对日常生活框架的观察,以及11位临床医生的访谈。在与13对患有慢性疾病的青少年及其父母的共同设计会议中,我们利用了我们的库中的故事板技术、自由形式的素描和访谈。我们发现,青少年将症状描述为与个人和社会身份的叙述交织在一起。青少年和家长们热衷于将协作生成的交互式故事板作为一种跟踪和沟通机制,并建议了三种方法来帮助他们与非正式和正式的照顾者进行沟通和协调。在本文中,我们详细介绍了这些发现,以指导设计用于症状跟踪和将患者生成的数据纳入儿科护理的工具。
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Visual ODLs: Co-Designing Patient-Generated Observations of Daily Living to Support Data-Driven Conversations in Pediatric Care
Teens with complex chronic illnesses have difficulty understanding and articulating symptoms such as pain and emotional distress. Yet, symptom communication plays a central role in clinical care and illness management. To understand how design can help overcome these challenges, we created a visual library of 72 sketched illustrations, informed by the Observations of Daily Living framework along with insights from 11 clinician interviews. We utilized our library with storyboarding techniques, free-form sketching, and interviews, in co-design sessions with 13 pairs of chronically-ill teens and their parents. We found that teens depicted symptoms as being interwoven with narratives of personal and social identity. Teens and parents were enthusiastic about collaboratively-generated, interactive storyboards as a tracking and communication mechanism, and suggested three ways in which they could aid in communication and coordination with informal and formal caregivers. In this paper, we detail these findings, to guide the design of tools for symptom-tracking and incorporation of patient-generated data into pediatric care.
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