医院服务质量效应及其对患者护理影响的实证研究

U. Singh, Abhishek Raizada
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摘要

摘要:在这种特殊的环境下,以提升服务体验为核心的执行环节,通过对服务熟练度、质量和可及性的仔细考虑,逐步成为总体权威执行的基本环节。这些关键执行指标的变化是提高向患者提供的服务尊重的基础。因此,这可能会转化为一个集中的关键有利地位,在积极的医疗保健商业中心。在上述交流的推动下,本研究的目标是熟悉医疗保健业务充分性执行关键部分的估计、跟踪和更改的深思熟虑的方法。所提议的方法使用一种作为私立医院运营可行性分配的措施来量化、跟踪和提高医疗保健运营框架的质量、可及性和生产力。本文对该措施的进展和部分内容进行了介绍和探讨
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An Empirical Study on Effect of Service Quality of Hospitals and Its Impact on Patient Care
Abstratct – In this unique circumstance, key execution aspects concentrating on enhancing the service experience furthermore, the patient-introduction, through giving careful consideration to service proficiency, quality, and accessibility, is progressively getting to be basic segments of the by and large authoritative execution. Changes went for these key execution measurements are basic toward improving the service esteem offered to patients. This thusly, may convert into a focused key favorable position in the aggressive healthcare commercial center. Spurred by above exchange, the goal of this exploration is to acquaint a deliberate methodology with the estimation, following and change of key parts of execution in healthcare operational adequacy. The proposed approach uses a measure assigned as the private hospitals operational viability to quantify, track, and enhance quality, accessibility and productivity of the healthcare operational framework. The advancement and parts of this measure are introduced and examined in this paper
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