{"title":"质量:从设计到处理的过程中如何满足客户的需求","authors":"Lars Johnson","doi":"10.1016/0376-6349(90)90134-H","DOIUrl":null,"url":null,"abstract":"<div><p>High quality will be of paramount importance for the future in the automotive industry. Quality is a customer-oriented concept and the whole organisation should have a customer-oriented attitude. This implicates the need for efficient information systems to feed back customers' preferences and demands. In the future knowledge about customers' experience of the products through its entire life cycle will be even more important.</p></div>","PeriodicalId":100816,"journal":{"name":"Journal of Occupational Accidents","volume":"13 1","pages":"Pages 167-170"},"PeriodicalIF":0.0000,"publicationDate":"1990-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/0376-6349(90)90134-H","citationCount":"3","resultStr":"{\"title\":\"Quality: How to meet customer demands in a process from design to disposal\",\"authors\":\"Lars Johnson\",\"doi\":\"10.1016/0376-6349(90)90134-H\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><p>High quality will be of paramount importance for the future in the automotive industry. Quality is a customer-oriented concept and the whole organisation should have a customer-oriented attitude. This implicates the need for efficient information systems to feed back customers' preferences and demands. In the future knowledge about customers' experience of the products through its entire life cycle will be even more important.</p></div>\",\"PeriodicalId\":100816,\"journal\":{\"name\":\"Journal of Occupational Accidents\",\"volume\":\"13 1\",\"pages\":\"Pages 167-170\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1990-09-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1016/0376-6349(90)90134-H\",\"citationCount\":\"3\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Occupational Accidents\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/037663499090134H\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Occupational Accidents","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/037663499090134H","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Quality: How to meet customer demands in a process from design to disposal
High quality will be of paramount importance for the future in the automotive industry. Quality is a customer-oriented concept and the whole organisation should have a customer-oriented attitude. This implicates the need for efficient information systems to feed back customers' preferences and demands. In the future knowledge about customers' experience of the products through its entire life cycle will be even more important.
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