产品多样化、价格感知和服务质量对消费者购买决策的影响

Yusuf Suhardi, Achmad Syachroni, Agustian Burda, A. Darmawan
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引用次数: 4

摘要

本研究的目的是确定产品多样性、价格感知和服务质量对消费者购买决策的影响。这项研究是在雅加达的Ardevon超市,Rawamanagun分店进行的。本研究采用的研究策略为随机研究策略。即旨在确定至少两个或两个以上变量的影响并寻找因果关系的研究。本研究采用的研究方法是多元回归分析法。样本数量是97人。本研究采用的抽样方法是有目的抽样。根据计算结果,回归得到常数为0.415,b1为0.344,b2为0.243,b3为0.404,决定系数(KD)得到R2 (R平方)为0.608或(60.8%)。而剩下的39.2%则受到其他变量的影响。从假设检验的结果部分t测试获得X1和Y t数> t表(3.688 > 1.985)然后Ho是接受,Ha拒绝或X2和Y t算术> t表(3.907 > 1.985),那么何拒绝或公顷被接受,X3和Y值t数> t表(5.781 > 1.985),那么何拒绝或Ha与5%的接受,同时产品多样性之间的方差齐性检验,价格感知与服务质量之间可以得出结论,F算术值> F表(48.035 > 2,70),则结论是Ho被拒绝或Ha被接受,部分且同时存在正向显著的影响。
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Pengaruh Keragaman Produk, Persepsi Harga, dan Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen
The purpose of this study was to determine the effect of product diversity, price perceptions and service quality on consumer purchasing decisions. This research was conducted at the Ardevon Supermarket, Rawamanagun Branch, Jakarta. The research strategy carried out in this study is a casual research strategy. namely research that aims to determine the effect of at least two or more variables and look for cause and effect. The research method used in this research is multiple regression analysis method. The number of samples is 97 people. The sampling method used in this research is purposive sampling. Based on the results of the calculation, the regression obtained a constant of 0.415, b1 0.344, b2 0.243 b3 0.404 in the determinant coefficient (KD) obtained R2 (R Square) of 0.608 or (60.8%). While the remaining 39.2% is influenced by other variables. From the results of the hypothesis test partial t test obtained X1 and Y t count > t table (3.688 > 1.985) then Ho is rejected or Ha is accepted, X2 and Y t arithmetic > t table (3.907> 1.985) then Ho is rejected or Ha is accepted, X3 and Y value t count > t table ( 5.781 > 1.985 ) then Ho is rejected or Ha is accepted with of 5% , in the simultaneous F test between product diversity, price perception and service quality it can be concluded that the F arithmetic value > F table (48.035 > 2 ,70 ) the conclusion is then Ho is rejected or Ha is accepted that, partially and simultaneously there is a positive and significant effect.
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