分析绿色营销和品牌形象对消费者忠诚度的影响

IF 0.1 Q4 AGRICULTURAL ECONOMICS & POLICY AUSTRALIAN FARM BUSINESS MANAGEMENT JOURNAL Pub Date : 2023-03-09 DOI:10.30813/bmj.v19i1.3612
Melisa Melisa
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引用次数: 0

摘要

本研究旨在了解绿色营销和品牌形象对消费者对星巴克咖啡品牌忠诚度的影响,其中本研究的人群是雅加达的星巴克消费者,他们之前购买过该产品。然后采用有目的抽样和随机抽样的方式抽取样本,多达90个被调查者,只有78个被调查者的数据可以处理。这种类型的研究是定量研究,有两个自变量,即绿色广告和品牌形象,因变量是消费者忠诚度。使用的数据分析技术是使用Jamovi程序的多元线性回归,从数据处理的结果可知,绿色广告和品牌形象部分且同时对消费者忠诚度有显著影响,而从研究结果来看,品牌形象变量对消费者忠诚度的影响更为显著。
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Analisis Pengaruh Green Marketing dan Brand Image terhadap Loyalitas Konsumen
This study aims to see the effect of green marketing and brand image on consumer loyalty to the Starbucks Coffee brand partially and simultaneously, where the population in this study is Starbucks consumers in Jakarta who have bought the product before. Then the sample was taken using purposive sampling and random sampling as many as 90 respondents, and there were only 78 respondents' data that could be processed. This type of research is quantitative research with two independent variables, namely green advertising and brand image and the dependent variable is consumer loyalty. The data analysis technique used is multiple linear regression using the Jamovi program and it is known from the results of data processing that green advertising and brand image partially and simultaneously have a significant effect on consumer loyalty, whereas from the results of the study the brand image variable has a more significant influence on consumer loyalty.
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