信息资源访问系统中人工操作员可靠性评估

E. Lavrov, Olga Lavrova, N. Pasko, V. Kyzenko, N. Savina
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引用次数: 1

摘要

本文讨论提供信息服务的自动化系统。为了描述操作者的活动,使用了Anatoly Gubinsky教授的功能网络。获得了人工操作可靠性评估的模型和技术。进行了计算机实验。指出了考虑活动算法结构、工作条件和操作人员资格影响的可能性。研究结果将有助于减少人为操作失误的数量,寻找符合人体工程学的储备,以提高信息支持系统的效率。
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Assessment of the Reliability of a Human Operator in Access Systems to Information Resources
The article deals with the automated systems providing information services. To describe the operator’s activities, functional networks of Professor Anatoly Gubinsky were used. Models and technology for estimating the human operator reliability were obtained. Computer experiments were conducted. The possibility of taking into account the influence of the structures of activity algorithms, working conditions and operator qualifications is shown. Results will be useful to reduce the number of human operator’s errors and to search for ergonomic reserves to improve the efficiency of information support systems.
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