IMPLICATIONS OF ARTIFICIAL INTELLIGENCE IN HEALTHCARE DELIVERY IN THE HOSPITAL SETTINGS: A LITERATURE REVEIW

Background: Artificial intelligence use in healthcare is increasing over the years. The aim of this review is to determine the positive and negative implications of artificial intelligence in healthcare delivery in hospital settings. Methods: Literature search was done using keywords “artificial intelligence”, “hospital” and “implications” from databases of Scopus, Science Direct, Google scholar and PubMed. The literature search was limited to articles published in English, available in open access and articles that are able to be retrieved in full text format. Result: Artificial intelligence has positive influence on health care delivery especially in hospitals in terms of quality of care, efficiency and accuracy. On the other hand, artificial intelligence can also have negative implications in terms of ethical, privacy and dehumanization of care. Conclusion: In conclusion, the positive implication of artificial intelligence and the wide range opportunities for technological development exceed the negative aspect, especially when the negative aspects are addressed appropriately or avoided.