工业4.0技术适应与人机协作的决定因素

Martina Porubčinová, H. Fidlerová
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摘要

本文的目的是分析在混合团队和虚拟工作环境中工作的人机协作和采用工业4.0技术的具体因素。基于文献综述和技术接受和技术使用统一理论(UTAUT)模型及其扩展的现有发现,在UTAUT模型中可以包括/考虑新的内生因素,即情感态度(对技术的信任,感知威胁)和新的调节因素,如组织地点和组织中基于工作场所的培训类型。团队认同和自我扩展过程是推动人-机器人协作中积极态度发展的驱动力,也是人-机器人可持续互动的先决条件。关于人机协作的研究结果,作者建议将个性类型和对人机协作的态度纳入工业4.0战略中技术采用的扩展因素中。情感依恋是人-机器人协作成功的一个相关因素,它可以通过团队认同和自我延伸过程的支持来维持。为了在人机协作中培养积极的态度,可以应用个性化设计的原则,例如让工人参与设计机器人的特定功能。可以假设,技术采用的具体模型-如UTAUT/UTAUT2将需要在虚拟工作环境中的工作分析背景下进行新的扩展,例如健康和心理假设。在本文中,采用工业4.0技术后对工人福祉增加的主观评估被确定为工业4.0人力资本定义中的新工业4.0成果之一。
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Determinants of Industry 4.0 Technology Adaption and Human - Robot Collaboration
Abstract Aim of the paper is to analyse specific factors of human-robot collaboration and adoption to Industry 4.0 technologies in relation to working in mixed teams and in virtual work environment. Based on literature review and current findings in unified theory of technology acceptance and use of technology (UTAUT) model and its extensions, new endogenous factors might be included/considered, in a UTAUT model, namely emotional attitude (trust towards technology, perceived threat) and new moderators such as a location of organization and type of workplace-based training in organization. Team identification and self-extension process are intended as drivers for development of positive attitudes in human-robot collaboration and prerequisites of sustainable human-robot interaction. Regarding the findings in human-robot collaboration, the authors suggest including the type of personality and the attitudes towards Human-Robot collaboration among the extended factors of technology adoption within Industry 4.0 strategy. Emotional attachment acts as a relevant factor of successful Human-Robot collaboration that can be maintained by a support of team identification and self-extension process. For the development of positive attitudes in human-robot collaboration, principles of personalized design can be applied, e. g. engaging the workers in designing specific features of the robot. It can be supposed that specific models of technology adoption - as UTAUT/UTAUT2 will require new extensions in a context of work analysis in a virtual work environment, e.g. health and psychological assumptionsIn the paper, subjective assessment of the increase in well-being of the workers after the adoption of Industry 4.0 technologies is identified as one of the new Industry 4.0 outcomes within the human capital definition of Industry 4.0.
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