知识管理与电子知识:一个理论建构

Snigdhamayee Choudhury, S. Dash
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引用次数: 0

摘要

在当前的商业场景中,竞争性组织必须定位、捕获、存储、共享和利用不仅与业务的不同方面有关的数据和信息,而且还与公司的知识有关。然而,对于决策,如果需要大部分信息,则需要一个通风良好的系统来获取和编纂这些知识。本文的目的是在现有业务的背景下识别和解决对决策支持系统、人工智能和信息技术的援助,这些系统可以改变知识的过程。新技术的发展,特别是在商业组织中,无疑增加了组织传播知识的能力,不仅在组织内部,而且与外部利益相关者。电子知识网络使其利益相关者能够创造、分享和利用战略知识,从战略上提高运营效率和有效性。拟议的电子知识网络将评估和部署这些技术,以实现组织间的知识共享。此外,还考虑了组织间知识共享对供应链的影响,以改进业务流程。
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Knowledge Management and E-Knowledge: A Theoretical Construct
In the present business scenario, competitive organisations must locate, capture, store, share and leverage not only data and information pertaining to the different aspects of the business but also the knowledge of the firm. However, for decision-making, if the majority of information needed, a well-ventilated system is needed to capture and codify this knowledge. The objective of the article is to identify and addresses an aid to decision support system, Artificial Intelligence and Information Technology within the context of the existing business which can transform the process of knowledge. The development of new technologies particularly in business organisation has definitely increased the capacity of organisations to disseminate knowledge, not just within the organisations internally, but also with external stakeholders. E-knowledge networks allow their stakeholders to create, share and utilise strategic knowledge to improve operational and efficiency and effectiveness strategically. The proposed e- knowledge network will assess and deploy these technologies to enable inter-organisational knowledge sharing. In addition, the implications of inter-organisational knowledge sharing on the supply chain are considered for business process improvement.
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