{"title":"利用人群来改进用户评论的特征情感分析","authors":"Shih-Wen Huang, Pei-Fen Tu, W. Fu, M. Amanzadeh","doi":"10.1145/2449396.2449400","DOIUrl":null,"url":null,"abstract":"Crowdsourcing and machine learning are both useful techniques for solving difficult problems (e.g., computer vision and natural language processing). In this paper, we propose a novel method that harnesses and combines the strength of these two techniques to better analyze the features and the sentiments toward them in user reviews. To strike a good balance between reducing information overload and providing the original context expressed by review writers, the proposed system (1) allows users to interactively rank the entities based on feature-rating, (2) automatically highlights sentences that are related to relevant features, and (3) utilizes implicit crowdsourcing by encouraging users to provide correct labels of their own reviews to improve the feature-sentiment classifier. The proposed system not only helps users to save time and effort to digest the often massive amount of user reviews, but also provides real-time suggestions on relevant features and ratings as users generate their own reviews. Results from a simulation experiment show that leveraging on the crowd can significantly improve the feature-sentiment analysis of user reviews. Furthermore, results from a user study show that the proposed interface was preferred by more participants than interfaces that use traditional noun-adjective pair summarization, as the current interface allows users to view feature-related information in the original context.","PeriodicalId":87287,"journal":{"name":"IUI. International Conference on Intelligent User Interfaces","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2013-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"20","resultStr":"{\"title\":\"Leveraging the crowd to improve feature-sentiment analysis of user reviews\",\"authors\":\"Shih-Wen Huang, Pei-Fen Tu, W. Fu, M. Amanzadeh\",\"doi\":\"10.1145/2449396.2449400\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Crowdsourcing and machine learning are both useful techniques for solving difficult problems (e.g., computer vision and natural language processing). In this paper, we propose a novel method that harnesses and combines the strength of these two techniques to better analyze the features and the sentiments toward them in user reviews. To strike a good balance between reducing information overload and providing the original context expressed by review writers, the proposed system (1) allows users to interactively rank the entities based on feature-rating, (2) automatically highlights sentences that are related to relevant features, and (3) utilizes implicit crowdsourcing by encouraging users to provide correct labels of their own reviews to improve the feature-sentiment classifier. The proposed system not only helps users to save time and effort to digest the often massive amount of user reviews, but also provides real-time suggestions on relevant features and ratings as users generate their own reviews. Results from a simulation experiment show that leveraging on the crowd can significantly improve the feature-sentiment analysis of user reviews. Furthermore, results from a user study show that the proposed interface was preferred by more participants than interfaces that use traditional noun-adjective pair summarization, as the current interface allows users to view feature-related information in the original context.\",\"PeriodicalId\":87287,\"journal\":{\"name\":\"IUI. International Conference on Intelligent User Interfaces\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2013-03-19\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"20\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"IUI. International Conference on Intelligent User Interfaces\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/2449396.2449400\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"IUI. International Conference on Intelligent User Interfaces","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2449396.2449400","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Leveraging the crowd to improve feature-sentiment analysis of user reviews
Crowdsourcing and machine learning are both useful techniques for solving difficult problems (e.g., computer vision and natural language processing). In this paper, we propose a novel method that harnesses and combines the strength of these two techniques to better analyze the features and the sentiments toward them in user reviews. To strike a good balance between reducing information overload and providing the original context expressed by review writers, the proposed system (1) allows users to interactively rank the entities based on feature-rating, (2) automatically highlights sentences that are related to relevant features, and (3) utilizes implicit crowdsourcing by encouraging users to provide correct labels of their own reviews to improve the feature-sentiment classifier. The proposed system not only helps users to save time and effort to digest the often massive amount of user reviews, but also provides real-time suggestions on relevant features and ratings as users generate their own reviews. Results from a simulation experiment show that leveraging on the crowd can significantly improve the feature-sentiment analysis of user reviews. Furthermore, results from a user study show that the proposed interface was preferred by more participants than interfaces that use traditional noun-adjective pair summarization, as the current interface allows users to view feature-related information in the original context.