高校图书馆的全面质量管理

Gurjinder Singh, Ravi Kumar, Navdeep Kaur
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引用次数: 5

摘要

质量管理是图书馆管理的基础。本文的目的是介绍全面质量管理(TQM)在高校图书馆概述。本文讨论了全面质量管理的含义、定义等各个方面。论述了高校图书馆实施全面质量管理的好处、实施全面质量管理的工具和技术人员、特点等。TQM的基本理念是承诺持续改进。
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Total quality management in academic libraries
Quality management is the basis for library management in general. The purpose of this paper is to present an overview of Total quality management (TQM) in academic libraries. This paper discusses the various aspects of total quality management like meaning, definition, etc. It also discusses the implementation of TQM in college libraries, its benefits, tools & technicians of TQM, its feature etc. The basic idea of TQM is commitment to continuous improvement.
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