群体之间的人机互动比个人之间的竞争更激烈吗?

Marlena R. Fraune, Steven Sherrin, S. Šabanović, Eliot R. Smith
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引用次数: 32

摘要

随着机器人个体和群体在日常环境(如学校、工作场所、教育和护理机构)中变得越来越普遍,它们可能会被视为外群体,或者与人类竞争资源。研究表明,人类群体间互动的一些心理效应可以转化为人机互动(HRI)。在本文中,我们研究了群体间竞争,如人类之间的竞争,是如何转化为人力资源竞争力的。具体来说,我们研究了人类数量(1,3)和机器人数量(1,3)如何影响两难任务中的行为竞争,并调查了感知威胁、情绪和动机(恐惧、贪婪和卓越表现)的评级。我们还研究了感知群体实体性(即凝聚力)对竞争动机的影响。与社会心理学文献一样,这些结果表明,人类群体(尤其是实体群体)比个人表现出更多基于贪婪的动机和对机器人的竞争。然而,我们没有发现证据表明机器人的数量对基于恐惧的动机或对它们的竞争有影响,除非机器人群体被认为是高度真实的。我们的数据还显示了一个有趣的发现,即参与者对与其数量匹配的机器人表现出更多的恐惧,并且与之竞争的次数也会稍微多一些。未来的研究应该更深入地研究这种新的结果模式,将其与一对一的HRI和社会心理学中典型的群体动力学进行比较。
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Is Human-Robot Interaction More Competitive Between Groups Than Between Individuals?
As robots, both individually and in groups, become more prevalent in everyday contexts (e.g., schools, workplaces, educational and caregiving institutions), it is possible that they will be perceived as outgroups, or come into competition for resources with humans. Research indicates that some of the psychological effects of intergroup interaction common in humans translate to human-robot interaction (HRI). In this paper, we examine how intergroup competition, like that among humans, translates to HRI. Specifically, we examined how Number of Humans (1, 3) and Number of Robots (1, 3) affect behavioral competition on dilemma tasks and survey ratings of perceived threat, emotion, and motivation (fear, greed, and outperformance). We also examined the effect of perceived group entitativity (i.e., cohesiveness) on competition motivation. Like in social psychological literature, these results indicate that groups of humans (especially entitative groups) showed more greed-based motivation and competition toward robots than individual humans did. However, we did not find evidence that number of robots had an effect on fear-based motivation or competition against them unless the robot groups were perceived as highly entitative. Our data also show the intriguing finding that participants displayed more fear of and competed slightly more against robots that matched their number. Future research should more deeply examine this novel pattern of results compared to one-on-one HRI and typical group dynamics in social psychology.
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