完全实现管理质量对南苏拉威西省毕拿氏族服务办公室和建筑工地职员的工作满意度的影响

Q1 Social Sciences The Journal of Men's Studies Pub Date : 2021-03-17 DOI:10.52103/JMS.V2I2.419
Shandra Bahasoan
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Pengaruh Penerapan Total Quality Manajemen Terhadap Kepuasan Kerja Pegawai Di Kantor Dinas Bina Marga Dan Bina Konstruksi Provinsi Sulawesi Selatan
Penelitian ini bertujuan untuk mengetahui penerapan TQM yang terdiri dari penghargaan dan pengakuan, kerjasama tim, budaya organisasi, Pendidikan dan pelatihan, kepercayaan organisasi terhadap kepuasaan kerja pegawai. Penelitian ini merupakan kuantitatif deskriptif dengan jumlah sampel penelitian berjumlah 95 pegawai di Dinas Bina Marga dan Bina Konstruksi Provinsi Sulawesi Selatan. Hasil penelitian ini menunjukkan bahwa variabel penghargaan dan pengakuan, kerjasama tim, budaya organisasi, Pendidikan dan pelatihan, kepercayaan organisasi berpengaruh secara signifikan terhadap kepuasaan kinerja pegawai. TQM berpengaruh secara simultan atau bersama-sama terhadap kepuasan kerja pegawai. This study aims to determine the application of TQM which consists of appreciation and recognition, teamwork, organizational culture, education and training, organizational confidence in employee job satisfaction. This research is a quantitative descriptive study with a total sample of 95 employees in the Department of Highways and Construction of South Sulawesi Province. The results of this study indicate that the variables of appreciation and recognition, teamwork, organizational culture, education and training, organizational trust significantly influence employee satisfaction. TQM affects simultaneously or jointly on employee job satisfaction.
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The Journal of Men's Studies
The Journal of Men's Studies Social Sciences-Cultural Studies
CiteScore
3.00
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26
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