类美商业特征对消费者幸福感和购买意愿的影响

Su-Jeong Park, E. Yang
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引用次数: 0

摘要

随着智能手机的普及,人们已经能够通过社交网络服务轻松地分享信息。网红被称为“一人创作者”,他们已经参与到消费者的实际消费中,并在美妆市场上的影响力越来越大。2022年趋势之一的“Like commerce”是通过“Like”开始消费的下一代流通市场,证明了网红的影响力。因此,本研究旨在找出美类商业特征对消费者幸福感和购买意愿的影响,并提出有效的营销方案。实证分析采用300份自填问卷作为最终分析数据,调查对象为20 - 50岁具有使用美妆SNS经验的消费者,并使用SPSS软件。采用25.0统计软件包程序进行分析。研究结果表明,美类商业特征对消费者幸福感和购买意愿有显著影响。消费者的幸福感与购买意愿之间也存在着显著的相关性,所以如果生产出最新、有趣的内容,提供给消费者信息,就会引起消费者的“点赞”,给消费者一种幸福感,增加消费者的购买意愿。将消费者追求幸福的情感态度与消费联系起来,对2022年兴起的新趋势“美如商业”进行分析,这是首次在不完全情况下对美如商业中消费者的幸福感和购买意愿进行研究,具有理论意义。
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Effect of Beauty Like Commerce Characteristics on Consumer Happiness and Purchase Intention
The spread of smart phones, people have been able to easily share information using social network services. Influencers, called one-person creators, have become involved in consumers' actual consumption and are increasing their influence in the beauty market. Like commerce, one of the trends of 2022, is a word that means the next generation distribution market where consumption begins through ‘Like’, proving the influence of influencers. Therefore, this study aims to find out the effect of beauty like commerce characteristics on consumer happiness and purchase intention, and to suggest effective marketing plans. For the empirical analysis, 300 copies of a self-administered questionnaire were used as the final analysis data for consumers in their 20s to 50s with experience in using beauty-related SNS, and SPSS ver. 25.0 statistical package program was used for analysis. As a result of the study, beauty like commerce characteristics had a significant effect on consumer happiness and purchase intention. There is also a significant correlation between consumer happiness and purchase intention, so if the latest and interesting content is produced and information is provided to consumers, it will elicit consumers’ ‘Like’ and give them a sense of happiness, increasing their purchase intention. A study that analyzes beauty like commerce, which emerged as a new trend in 2022, and connects the emotional attitude of consumers seeking happiness with consumption is theoretically significant in that it is the first study to attempt consumer happiness and purchase intention in beauty like commerce in an incomplete situation.
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