项目管理:人工智能和高级分析带来的颠覆

IF 4.9 3区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information Technology & People Pub Date : 2021-03-15 DOI:10.1108/ITP-09-2020-0639
F. Niederman
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引用次数: 22

摘要

本文的目的是说明项目管理的“拉动”和人工智能或分析技术的“推动”如何可能导致项目管理能力和实践的增量和破坏性演变。设计/方法/方法这篇论文是一篇批判性的文章,反映了作者的经验和反思,其中有许多想法是从项目管理、人工智能(AI)和分析文献中挑选出来的。人工智能和复杂的分析都不太可能引起项目经理的注意,除了那些生产人工智能或基于分析的工件或使用这些工具来创建他们的产品和服务的项目经理。然而,通过对项目管理的打包软件支持的管道,可以期望新的工具和方法更有效地支持当前的活动,简化或消除可以自动化的活动,通过增加数据、计算能力和基于数学的算法的可用性来扩展当前的能力,并建议重新考虑如何完成项目以及是否需要它们的方法。这篇文章包括可能的预测,一些可能的和一些不可能的,事件和尚未发生的状态。尽管希望和目的是提醒读者,作为当前状态的逻辑延伸,可能发生的事情是有可能发生的,但所有这些预测都不太可能完全实现,或者以所描述的方式实现。尽管如此,从当前趋势、交叉趋势和未来状态的情景之间的相互作用考虑未来,可以增强对当前选择对行动、决策和计划的影响的认识,从而提高作者走向理想而不是不希望的未来状态的可能性。实际意义没有亲自参与创建人工智能或分析产品的项目经理可以避免掌握人工智能和分析的详细技能集,但应该扫描新的软件功能和功能,他们可以使用这些功能和功能来实现新的生产力水平,创造净效益和晚上睡得好。原创性/价值本文将人工智能、分析学和项目管理结合在一起,以想象和预测项目管理领域发展的可能方向。
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Project management: openings for disruption from AI and advanced analytics
PurposeThe purpose of this essay is to illustrate how project management “pull” and AI or analytics technology “push” are likely to result in incremental and disruptive evolution of project management capabilities and practices.Design/methodology/approachThis paper is written as a critical essay reflecting the experience and reflections of the author with many ideas drawn from and extending selected items from project management, artificial intelligence (AI) and analytics literatures.FindingsNeither AI nor sophisticated analytics is likely to elicit hands on attention from project managers, other than those producing AI or analytics-based artifacts or using these tools to create their products and services. However, through the conduit of packaged software support for project management, new tools and approaches can be expected to more effectively support current activities, to streamline or eliminate activities that can be automated, to extend current capabilities with the availability of increased data, computing capacity and mathematically based algorithms and to suggest ways to reconceive how projects are done and whether they are needed.Research limitations/implicationsThis essay includes projections of possible, some likely and some unlikely, events and states that have not yet occurred. Although the hope and purpose are to alert readers to the possibilities of what may occur as logical extensions of current states, it is improbable that all such projections will come to pass at all or in the way described. Nonetheless, consideration of the future ranging from current trends, the interplay among intersecting trends and scenarios of future states can sharpen awareness of the effects of current choices regarding actions, decisions and plans improving the probability that the authors can move toward desired rather than undesired future states.Practical implicationsProject managers not involved personally with creating AI or analytics products can avoid mastering detailed skill sets in AI and analytics, but should scan for new software features and affordances that they can use enable new levels of productivity, net benefit creation and ability to sleep well at night.Originality/valueThis essay brings together AI, analytics and project management to imagine and anticipate possible directions for the evolution of the project management domain.
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来源期刊
Information Technology & People
Information Technology & People INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
8.20
自引率
13.60%
发文量
121
期刊介绍: Information Technology & People publishes work that is dedicated to understanding the implications of information technology as a tool, resource and format for people in their daily work in organizations. Impact on performance is part of this, since it is essential to the well being of employees and organizations alike. Contributions to the journal include case studies, comparative theory, and quantitative research, as well as inquiries into systems development methods and practice.
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