重组杂货店购物习惯——以老年消费者为例

L. Hansson, Ulrika Holmberg, Anna Post
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引用次数: 7

摘要

本文旨在加深对新冠肺炎期间老年消费者食品杂货购物行为的了解。利用社会实践理论中的“购物即实践”方法,我们展示了随着疫情的发展和老年人情况的变化,实践是如何展开的,这意味着杂货购物的新可能性和局限性。2020年对老年消费者进行定性电话访谈,2021年随访。通过分析老年人购物作为一种社会实践,我们展示了不同的购物模式(店内购物、网上购物和辅助购物)是如何产生的,它们是如何重新配置的,以及在冠状病毒大流行期间是什么使它们顺利运作或不顺利。我们还展示了杂货购物的实践,以及所涉及的模式是如何在日常生活中定位和同步的。本文还讨论了这对零售商的启示。
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Reorganising grocery shopping practices – the case of elderly consumers
ABSTRACT This paper aims to deepen the understanding of elderly consumers’ grocery shopping practices during Covid-19. Drawing on the shopping-as-practice approach within social practice theory, we show how the practices unfold as the pandemic evolves and the situation of the elderly change, which implies new possibilities and limitations in grocery shopping. Qualitative telephone interviews with elderly consumers were conducted in 2020 and followed up during 2021. By analysing the elderly’s grocery shopping as a social practice, we show how different modes of shopping practices (in-store, online and assisted shopping), came about, how they were reconfigured, and what made them work smoothly or not during the corona pandemic. We also show how the grocery shopping practices, and the modes involved were situated and synchronised in everyday life. The paper also discusses the implication for retailers.
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来源期刊
CiteScore
6.90
自引率
5.60%
发文量
41
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