促进山区智能护理的数字化赋权

Shiming Tang, Guanmian Liang, Xue Bai, Silun Gu, Lei Ye, Chengsheng Xu
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引用次数: 0

摘要

在老龄化时代,创造高质量的养老服务是提高中国社会福祉的关键。加强数字化赋能,提高数字化管理水平,互联网技术、云计算、大数据、智能硬件等技术和产品成为技术创新的主力军。通过数字化赋能,山县实现了“数字化管理”,优化自助服务,解决医疗痛点和难点;“智慧护理”,优化个性化服务和生命周期服务;“数据运行”,优化平台服务,提升民众幸福感等三大成果。同时也说明了相关的五个问题:对数字化管理普遍不满意;资源配置与老年人的能力和生活习惯不匹配;财政支持不能满足健康生活和及时护理的硬性需求;民宿服务缺乏健康知识、护理技能、心理咨询、医疗服务,数据操作信息保存不足。本研究结合行动研究成果和数字化应用场景调研,总结出山区县养老高质量发展的五点建议。1. 更好的四大系统软件包括养老服务信息管理系统、养老服务基础数据库、公共养老服务系统等配套系统,从而提高养老服务的管理能力。2. 优化智能健康监测、主动护理、信息预警、电子围栏、跌倒报警、遥视六大智能系统,适应个人能力和生活习惯。3.升级离床传感器、多功能生命体征护理床垫、自动翻床、健康监测设备、湿度传感器、智能马桶、二维码标签等7项辅助设备,贴近健康生活护理需求。4. 跟进工作价值观与管理理论、岗位发展与应用评估、数字化赋权与全面发展三大服务培训,为行业发展提供专业支持。5. 把握信息分析中的主体与结构、挖掘与收集、重点与痛点、形象与直观、客观与公平、规范与统一,从而做好日常报表的工作分类。
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Facilitating digital empowerment for Intelligent cares in mountain region
In the time of aging, creating high-quality elderly care is key to improving social well-being in China. Strengthening digital empowerment and thus improving digital management, technologies and products such as the Internet technology, cloud computing, big data, and intelligent hardware becomes the main force of technological innovation. This paper demonstrates that digital empowerment have enabled the mountainous counties to achieve three major outcomes including "digital management" and thus to optimize self-service and solve the pain points and difficulties of medical treatment, "smart nursing" and thus to optimize personalized services and life cycle services, "data running" and thus to optimize platform services and the public's happiness etc. It illustrates also related five issues includes the widespread unsatisfactory to digital management, resource allocation does not match the ability and living habits of the elderly; financial support fails to meet rigid needs of healthy living and timely care; home stay service lacks health knowledge, nursing skills, psychological counseling, and medical service, insufficient information preservation for data operation. Integrating action research results and survey of digital application scenarios, this research concludes five suggestions for coming high-quality development of elderly care in mountainous counties. 1. Better four major system software include the old-age service information management system, the old-age service basic database, the public old-age service system and other support systems,therefore to improve the management capabilities of the old-age service. 2. Optimize six intelligent systems include intelligent health monitoring, active care, information warning, electronic fence, fall alarm, and remote viewing, therefore adapt to individual abilities and living habits. 3. Upgrading seven auxiliary equipment include bed-off sensor, multi-functional vital sign nursing mattress, automatic roll-over bed, health monitoring equipment, wetness sensor, smart toilet, and QR code label, therefore close to the needs of healthy life and nursing. 4. Follow up three major service trainings include work values and management theories, job development and application evaluation, digital empowerment and overall development, therefore to ensure professional support for industry development. 5. Grasp the subject and structure, mining and collection, key points and pain points, image and intuition, objectivity and fairness, standardization and unity in information analysis, therefore do a good job in the work ledger of daily reports.
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