评估优质服务对加纳北部地区塔马莱大都会选定酒店的顾客满意度和忠诚度的影响

A. Sulemana, B. Galyuoni, S. Cowther, A. Issah
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An assessment of the impact of quality service on customers satisfaction and loyalty in selected hotels in Tamale Metropolis, Northern Region, Ghana
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