口碑营销组合对学生家长选择默罕默迪亚学校决策的中介作用

Jindan Alwifaqi, R. Ambarwati
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引用次数: 0

摘要

本研究旨在确定口碑在营销组合对学生家长选择SMP Muhammadiyah 9 Tanggulangin寄宿学校Sidoarjo决策的中介作用。本研究采用问卷调查的方式收集样本数据。受访者中有125人是SMP Muhammadiyah 9寄宿学校Tanggulangin Sidoarjo的监护人。本研究使用偏最小二乘法(PLS)进行数据分析。本研究结果显示2个直接效应显著,1个直接效应不显著。即Marketing Mix (X)对家长择校决策(Y)的影响,Marketing Mix (X)对口碑营销(Z)的影响,以及口碑营销(Z)对家长择校决策(Y)的直接影响并不显著。并且本研究表明,Marketing mix通过口碑(Z)对家长择校决策(Y)存在不显著的间接影响。
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The Role of The Word of Mouth Mediate The Effect of The Marketing Mix on The Decision of Student Parents to Choose Muhammadiyah School
This research aims to determine the role of word of mouth in mediating the effect of the marketing mix on the decision of parents of students to choose SMP Muhammadiyah 9 Tanggulangin boarding school, Sidoarjo. This research uses sample data collection through questionnaires. With the number of respondents 125 guardians of SMP Muhammadiyah 9 boarding school Tanggulangin Sidoarjo. For data analysis in this study using statistical techniques Partial Least Square (PLS). The results of this study indicate 2 direct effects are significant, 1 direct effect is not significant. Namely Marketing Mix (X) on parents 'decision to choose school (Y), Marketing Mix (X) on Word of Mouth (Z) and the direct effect that is not significant, namely Word of Mouth (Z) on parents' decision to choose school (Y) . And this study shows that there is an indirect effect that is not significant, namely the Marketing mix on the decision of parents to choose school (Y) through the Word of Mouth (Z).
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