{"title":"航空公司地勤人员顾客不礼貌感知对工作绩效的影响研究:同事支持的调节作用和工作压力的中介作用","authors":"Pan-Ho Choi, Jinhyun Koh","doi":"10.31336/jtlr.2023.4.35.sp2.313","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":46316,"journal":{"name":"Journal of Policy Research in Tourism Leisure and Events","volume":"51 1","pages":""},"PeriodicalIF":2.7000,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"A Study on the Effects of Customer Incivility Perceived by Airline Ground Staffs on Job Performance: The Moderating Effect of Coworker Support and the Mediating Effect of Job Stress\",\"authors\":\"Pan-Ho Choi, Jinhyun Koh\",\"doi\":\"10.31336/jtlr.2023.4.35.sp2.313\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":46316,\"journal\":{\"name\":\"Journal of Policy Research in Tourism Leisure and Events\",\"volume\":\"51 1\",\"pages\":\"\"},\"PeriodicalIF\":2.7000,\"publicationDate\":\"2023-04-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Policy Research in Tourism Leisure and Events\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.31336/jtlr.2023.4.35.sp2.313\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"HOSPITALITY, LEISURE, SPORT & TOURISM\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Policy Research in Tourism Leisure and Events","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.31336/jtlr.2023.4.35.sp2.313","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
A Study on the Effects of Customer Incivility Perceived by Airline Ground Staffs on Job Performance: The Moderating Effect of Coworker Support and the Mediating Effect of Job Stress
期刊介绍：
Journal of Policy Research in Tourism, Leisure & Events provides a unique forum for critical discussion of public policy debates relating to the fields of tourism, leisure and events. This encompasses the economic, social, cultural, political and environmental dimensions of official intervention. In addition to high quality theoretical and empirical papers, the journal publishes contributions examining the value of contrasting methodologies, or advocacy of novel methods. Inter- and multi-disciplinary submissions are particularly welcome. In order to foster debate and extend the scope of discussion, it publishes shorter carefully argued position statements on specific, topical interventions in the Contemporary Policy Debates section. In addition, the journal’s novel Dialogues section involves ‘point/counter-point’ debates between contributors on a range of policy-related or policy research-related topics. These may interrogate key concepts from different cultural, theoretical or spatial perspectives, or discuss potential responses to a range of practical challenges involved in undertaking policy-related research in the fields of tourism, leisure and events. With a swiftly growing academic reputation, the journal is ‘B’ rated by the Australian Business Deans Council (ABDC). It has received citations from a number of senior practitioners and influential bodies, including the Organisation for Economic Cooperation and Development (OECD).
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
