Evaluation der mytraQ-App mithilfe von FeedTraQer - ein Analyse-Tool für innovative Mobilitätsdienste / Evaluation of the mytraQ App Using FeedTraQer - An Analysis Tool for Innovative Mobility Services

In order to counteract environmental and air pollution, innovative ideas are needed that help each individual to make a significant contribution. In the SCHOOL project (pwp-systems, 04.04.2021 [online]), is pursuing such an approach with the mytraQ app. With environmentally oriented traffic management and different strategies, the aim is to determine suitable (alternative) routes for a user in order to relieve conurbations with increased traffic. In this way, air pollution could be reduced. In order to achieve a noticeable effect, a wide dissemination of mytraQ and a high degree of compliance are to be aimed for. The main influencing factors are the quality of the recommendations, a reward in the form of time miles and a good user acceptance in terms of design and usability. This paper focuses in particular on the usability of mytraQ and presents an approach for its evaluation and optimisation. The core of this is a specially developed application called “FeedTraQer”, which enables the objective collection of relevant information from representative usage scenarios. This enables the development team to generate well-founded feedback, including relevant technical information, from a complex interaction of a distributed background system and mytraQ as the front end.