Web可用性之旅:一个信息架构师在暑假学到的东西

Stephen Toub
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摘要

在Argus Associates (http:Pargus-inc.com),我们使用各种工具和技术来了解网站的目标和范围以及不同受众的信息需求。虽然我们的设计得到了客户的好评,但我总是感到有点不舒服,因为我们没有正式地将现实世界的用户纳入我们的设计过程,也没有正式地让用户测试我们的设计。我们练习艺术,但没有应用任何经验证据来支持它。
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A journey into Web usability: what an information architect learned on his summer vacation
At Argus Associates (http:Pargus-inc.com) we use various tools and techniques to learn about the goals and scope of a Web site and the information needs of the various audiences. Although our designs have been well-received by our clients, I've always felt a little uncomfortable knowing that we didn't formally incorporate real-world users into our design process, nor did we test our designs formally with users. We practiced art but didn't apply any empirical evidence to back it up.
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