Analysis and Mitigation Strategies of Croissant Production at PT XYZ

This purpose of this research is to identify risk, analyzes risk priorities, and formulate alternative strategies and determine the priority strategies that can be applied to minimize the risk in production process of croissant at PT XYZ. The methods used in this research were the Failure Mode and Effect Analysis (FMEA) method and Analytical Hierarchy Process (AHP). The FMEA method is used to asses and determine risk priorities, while the AHP method is used to determine the priority of risk mitigation strategies. Based on the result, there are 19 risks which are divided into 3 risk factors, namely: raw materials, production process, and deliveries. The result from risk assessment and determination of risk priorities were the risk that have a high-Risk Priority Number (RPN), namely the risk of damage to raw materials during storage in the warehouse (52.6), machines and equipment are not working optimally (292.3), and delivery vehicles have problems (73.1). Priority strategies that can be used to minimize risk, namely on raw material risk factors are to make improvements to the placement and separation of clear types of raw materials (0.384), while in the production process risk factor are to replace machines and equipment that have a long life (0.435), and in delivery risk factor is to improve performance control and maintenance of vehicles on a regular basis (0.610).