How One Healthcare Organization Is Creating a True System.

Aimee Daily
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Abstract

Summary: Founded in 1897 as a 12-bed hospital and training school in Springfield, Illinois, Memorial Health System (MHS) today serves communities throughout central Illinois with five affiliated hospitals, ambulatory care services, and behavioral health programs. The system includes Memorial Medical Center in Springfield, Abraham Lincoln Memorial Hospital in Lincoln, Taylorville Memorial Hospital in Taylorville, Passavant Area Hospital in Jacksonville, Decatur Memorial Hospital in Decatur, and the Memorial Physician Services, Memorial Home Services, and Memorial Behavioral Health network across central Illinois. The evolution of MHS from a system in name only-lacking full integration of organizational functions-to its current status as an optimized health system has been marked by challenges, from the initial doubts of employees and the community to the upheaval caused by the COVID-19 pandemic. Systemness requires visionary and sure-handed leadership to identify and realize economies of scale, share best practices for operational improvements, and reduce unwanted variation to improve quality of care. As the MHS story illustrates, that all starts, grows, and endures with strategic planning.

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一家医疗机构如何创建一个真正的系统。
摘要:纪念健康系统(MHS)成立于1897年,是伊利诺斯州斯普林菲尔德的一家拥有12个床位的医院和培训学校,今天通过五家附属医院、门诊护理服务和行为健康项目为伊利诺斯州中部的社区提供服务。该系统包括斯普林菲尔德的纪念医疗中心、林肯的亚伯拉罕·林肯纪念医院、泰勒维尔的泰勒维尔纪念医院、杰克逊维尔的Passavant地区医院、迪凯特的迪凯特纪念医院,以及横跨伊利诺伊州中部的纪念医生服务、纪念家庭服务和纪念行为健康网络。MHS从一个名义上的系统(缺乏组织功能的充分整合)发展到目前作为一个优化的卫生系统,这一过程充满了挑战,从员工和社区最初的怀疑到COVID-19大流行造成的动荡。系统化需要有远见和稳健的领导来识别和实现规模经济,分享操作改进的最佳实践,并减少不必要的变化以提高护理质量。正如MHS的故事所说明的那样,这一切都始于战略规划,成长并持续下去。
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来源期刊
Frontiers of Health Services Management
Frontiers of Health Services Management Medicine-Medicine (all)
CiteScore
1.00
自引率
0.00%
发文量
27
期刊介绍: Disaster preparedness. The future of health professions. Workforce shortages. Alternative medicine. You want to understand the latest trends, but you don"t always have time for books. Magazines don"t give you quite enough information. Keeping up doesn"t have to be difficult. Frontiers can bring you up to speed quickly. Frontiers" unique "bookazine" format gives you the deep understanding gained from books but in a shorter format, like a magazine. Each issue focuses on one healthcare management topic, providing you with the knowledge you need to understand and react to evolving trends. Frontiers is written by experts on the topic and includes commentary from the field.
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