The Associations of Spine Surgeon Training, Office Wait Times, and Social Media Presence with Reviews on Physician Rating Websites.

Journal of surgical orthopaedic advances Pub Date : 2022-01-01

Andrew J Sama, Nicholas C Schiller, Johnathon R McCormick, Kevin J Bondar, Deborah J Li, Jose A Canseco, Chester J Donnally

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Abstract

This study evaluated the associations of demographics and social media (SM) usage on physician review websites for spine surgeons in New Jersey and Pennsylvania. Three physician rating websites were accessed to obtain training history, number of ratings/reviews, and overall rating (0-5). Surgeon web pages and publicly searchable SM accounts on Facebook (FB), Twitter (T), and/or Instagram (IG) were recorded. Of 246 spine surgeons included, 95.9% had a personal/institutional website while 12.2% were present on at least one SM platform. Physician age was inversely correlated with Healthgrades.com (HG), Vitals.com (V), and Google.com (G) ratings (p < 0.0001). Physicians with SM had higher ratings on HG (p = 0.006) and V (p = 0.006). Spine surgeons with SM received more ratings, comments, and higher scores than those without SM. All review sites agree that SM presence correlated with the number of ratings and comments across physician review websites, suggesting SM may influence patient feedback. (Journal of Surgical Orthopaedic Advances 31(4):256-262, 2022).

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脊柱外科医生培训协会，办公室等待时间，以及医生评级网站上的社交媒体评论。

本研究评估了新泽西州和宾夕法尼亚州脊柱外科医生评论网站上的人口统计学和社交媒体(SM)使用的关系。访问了三个医生评分网站，以获取培训历史、评分/评论数量和总体评分(0-5)。记录了外科医生的网页和Facebook (FB)、Twitter (T)和/或Instagram (IG)上可公开搜索的SM账户。在纳入的246名脊柱外科医生中，95.9%拥有个人/机构网站，12.2%至少使用一个SM平台。医师年龄与Healthgrades.com (HG)、Vitals.com (V)和Google.com (G)评分呈负相关(p < 0.0001)。患有SM的医生在HG (p = 0.006)和V (p = 0.006)方面的评分较高。与没有SM的脊柱外科医生相比，有SM的脊柱外科医生获得了更多的评分、评论和更高的分数。所有的评论网站都认为SM的存在与医生评论网站的评分和评论数量相关，这表明SM可能影响患者的反馈。[j] .外科骨科进展，31(4):256-262,2022。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Journal of surgical orthopaedic advances

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