Patients' perception of personal protective equipment during the SARS-Cov-2 pandemic.

IF 0.9 Q4 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH INTERNATIONAL JOURNAL OF RISK & SAFETY IN MEDICINE Pub Date : 2022-01-01 DOI:10.3233/JRS-227032

Aly Zaheer Pathan, Jennifer Barwell, Artemis Kastrissianakis, Kiran Awan, Anie Abila, Amelia Lim, Rucchira Wickramasinghe, Anuj Pathare, Susan Deakin

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Abstract

Background: Since the outbreak of the coronavirus (SARS-Cov-2), wearing personal protective equipment (PPE) has become necessary. Patients' ability to recognize staff is disrupted impacting on the relationship between healthcare worker and patient.

Objective: Assess the patients' perspective of healthcare workers wearing PPE and its effect on communication.

Methods: Admitted Orthopaedic patients during the first wave of SARS-Cov-2 were surveyed about the experience with staff wearing PPE. In response to feedback, individual badges with large pictures and names were introduced to wear over PPE. Patient views and response to the badges was collected from surveying admitted patients.

Results: Patients encountered staff wearing face masks and felt this was appropriate in the context of the pandemic. 44% responded that they would prefer staff wearing badges with names, roles and pictures more visible. Following the introduction of badges, patients were better able to recognize staff roles and remember names. Hospital staff felt this was a positive change to help improve rapport while wearing PPE.

Conclusion: Wearing PPE affects patients' ability to recognize individuals in a fast-paced environment such as an acute hospital. Introducing badges was an intervention based on patient feedback and an important adaptation to sustained PPE use to improve the patient's experience.

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SARS-Cov-2大流行期间患者对个人防护装备的认知

背景:自冠状病毒(SARS-Cov-2)爆发以来，穿戴个人防护装备(PPE)已成为必要。患者识别工作人员的能力受到干扰，影响医护人员与患者之间的关系。目的:评价医务人员佩戴个人防护装备的患者观点及其对沟通的影响。方法:对第一波SARS-Cov-2期间收治的骨科患者进行调查，了解工作人员佩戴个人防护装备的经历。根据反馈意见，我们引入了带有大图和名字的个人徽章，佩戴在PPE上。患者对徽章的看法和反应是通过调查住院患者收集的。结果:患者遇到戴口罩的工作人员，并认为这在大流行的背景下是合适的。44%的受访者表示，他们更希望员工佩戴带有姓名、角色和照片的徽章。在引入徽章之后，患者能够更好地识别工作人员的角色并记住他们的名字。医院工作人员认为这是一个积极的变化，有助于改善佩戴个人防护装备时的融洽关系。结论:在急症医院等快节奏环境中，佩戴个人防护装备会影响患者识别个体的能力。引入徽章是一种基于患者反馈的干预措施，也是对持续使用个人防护装备以改善患者体验的重要适应。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

INTERNATIONAL JOURNAL OF RISK & SAFETY IN MEDICINE PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

2.20

自引率

17.60%

发文量

102

期刊介绍： The International Journal of Risk and Safety in Medicine is concerned with rendering the practice of medicine as safe as it can be; that involves promoting the highest possible quality of care, but also examining how those risks which are inevitable can be contained and managed. This is not exclusively a drugs journal. Recently it was decided to include in the subtitle of the journal three items to better indicate the scope of the journal, i.e. patient safety, pharmacovigilance and liability and the Editorial Board was adjusted accordingly. For each of these sections an Associate Editor was invited. We especially want to emphasize patient safety.