Avaliação do Risco Biopsicossocial dos Trabalhadores em Ambiente Hospitalar

Maria Reis, Artur Carvalhinho, Raquel Marques, Filipa Nogueira
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Abstract

Introduction Health professionals are daily exposed to a set of demands that are often unpredictable and, consequently, have direct implications for their physical and mental health. These demands can come not only from users and family members, but also from working hours and conditions, which are difficult to control or change. According to the World Health Organization, chronic stress in the workplace leads to Burnout Syndrome. In this line of thought, one of the main concerns of Cantanhede’s Arcebispo João Crisóstomo Hospital is to seek and guarantee the general well-being of its employees and to make efforts to ensure a high level of this well-being. Objectives The main objective of this evaluation is to understand the Cantanhede’s Arcebispo João Crisóstomo Hospital health professionals’ levels of Anxiety, Depression and Burnout. Methodology Self-response instruments were used, such as the Anxiety, Depression and Stress Scale (EADS-42) and the Copenhagen Burnout Inventory (CBI) Questionnaire. These instruments were applied to professionals who voluntarily collaborated in the study. After applying them, the results were analyzed using the Statistical Package for the Social Sciences (SPSS). Results Out of the 62 employees who participated in the questionnaire, 83.9% are female and the most represented professional category is Nursing (38.7%). It should be noted that all the results obtained were considered normative/inferior when compared with the data for the Portuguese population, apart from Burnout, related to work, since it presents moderate values ​​for the male gender and moderate for Nursing professional category. Discussion/Conclusion Cantanhede Hospital has developed several strategies for Anxiety, Depression and Burnout Syndrome prevention and minimization, carrying out periodically an assessment of the health professional’s psychosocial risk. In this sense, the hospital has developed several initiatives, such as concerts, commemorative activities, more structured interventions such as yoga and mindfulness, clarification sessions on Burnout syndrome and even psychological and/or psychiatric intervention, whenever the need is identified. It is important to point out that, always aiming health professionals’ well-being, the continuity of this study is imperative, so it will be replicated in 2024. KEYWORDS Burnout Syndrome, Anxiety, Depression, Stress, Occupational Health, Occupational Medicine.
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医院工作人员的生物、心理和社会风险评估
卫生专业人员每天都面临着一系列往往不可预测的需求,因此对他们的身心健康有直接影响。这些需求不仅来自用户和家庭成员,还来自工作时间和工作条件,这些都是难以控制或改变的。据世界卫生组织称,工作场所的长期压力会导致职业倦怠综合症。在这种思路下,Cantanhede的Arcebispo jo o Crisóstomo医院的主要关注点之一是寻求和保证其员工的总体福祉,并努力确保这种福祉的高水平。本次评估的主要目的是了解Cantanhede的Arcebispo jo o Crisóstomo医院卫生专业人员的焦虑、抑郁和倦怠水平。方法采用焦虑、抑郁和压力量表(ead -42)和哥本哈根倦怠量表(CBI)等自我反应量表。这些工具应用于自愿参与研究的专业人员。应用后,使用社会科学统计软件包(SPSS)对结果进行分析。结果在参与问卷调查的62名员工中,女性占83.9%,其中最具代表性的专业类别为护理(38.7%)。值得注意的是,与葡萄牙人口的数据相比,获得的所有结果都被认为是规范/劣质的,除了与工作相关的倦怠,因为它在男性和护理专业类别中呈现中等值。讨论/结论Cantanhede医院制定了预防和减少焦虑、抑郁和倦怠综合症的若干战略,定期对保健专业人员的心理社会风险进行评估。从这个意义上说,医院已经制定了一些举措,如音乐会、纪念活动、更有组织的干预措施,如瑜伽和正念、关于倦怠综合征的澄清会议,甚至心理和/或精神干预,只要有需要就可以进行。重要的是要指出,始终以卫生专业人员的福祉为目标,这项研究的连续性是必要的,因此它将在2024年被复制。关键词:倦怠综合征,焦虑,抑郁,压力,职业健康,职业医学
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