Impact of Perceived Self-Efficacy and Capability to Use IT Innovation on Individual Use Behaviour

Abstract

Understanding the impact of individual desirability and perceived feasibility on individual intention to take action is an important issue that few studies have examined it in the context of technology acceptance. Not considering attitude and self-efficacy as direct determinants of intention is considered as a limitation of the UTAUT model as well. Perceived self-efficacy is concerned “not with the number of skills individual have but with what they believe they can do with what they have under a variety of circumstances”. People with a low sense of self-efficacy tend to have low aspirations and weak commitment to pursuing their goals, and feeble adherence to their values. To address these gaps, we integrate the UTAUT and EPM to develop a robust model which is able to measure the determinants that may influence entrepreneurs to adopt and use IT innovation. We collected data in a two-stage survey of 412 Malaysian entrepreneurs. The new model was tested and accounted for 78.4% of the variance in usage intention. The results indicated that perceived desirability, performance expectancy, perceived feasibility, and effort expectancy are determinants of intention to use IT innovation. We discuss the theoretical and practical implications for governments and academics.