Institutional Arrangements in E-Government Implementation and Use: A Case Study From Indonesian Local Government

Int. J. Electron. Gov. Res. Pub Date : 2018-04-01 DOI:10.4018/IJEGR.2018040104

N. Nurdin

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引用次数: 34

Abstract

E-government implementationandusewithin localgovernmentorganizations is complicatedby anumberofinstitutionalarrangements.Previousstudieshighlightthatinstitutionalarrangements influence the success and failure of e-government. While some studies claim that institutional arrangementsconstraine-governmentimplementationanduse,otherstudiesarguethatinstitutional arrangementsenabletheimplementationanduseofe-government.Currentfindingsshowalackof understandingofinstitutionalarrangementsine-governmentimplementationanduse.Presentstudies alsotendtosimplifythegovernmentorganizationasasubjectofinstitutionalpressure.Throughthe lensofinstitutionaltheory,thisstudyintendstoexplainhowinstitutionalarrangementsemergeand influencee-governmentimplementationandusewithintwolocalgovernmentsinIndonesia.The findingsshowthatinstitutionalarrangements(legitimacy,regulation,standards,andsocio-economic environment)haveemergedandsignificantlyinfluencetheimplementationanduseofe-government. These findings contribute to understanding of the influence of institutional arrangements in e-governmentimplementationanduse. KEywoRdS Case Study, Central Government, Citizens, Legitimacy, Regency, Regulation, Socio-Economic, Standards

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电子政府实施与使用的制度安排:以印尼地方政府为例

电子政务implementationandusewithin localgovernmentorganizations是complicatedby anumberofinstitutionalarrangements。Previousstudieshighlightthatinstitutionalarrangements影响电子政务的成功与失败。虽然一些研究声称，机构研究arrangementsconstraine-governmentimplementationanduse，otherstudiesarguethatinstitutional arrangementsenabletheimplementationanduseofe-government。Currentfindingsshowalackof understandingofinstitutionalarrangementsine-governmentimplementationanduse。Presentstudies alsotendtosimplifythegovernmentorganizationasasubjectofinstitutionalpressure。Throughthe lensofinstitutionaltheory，thisstudyintendstoexplainhowinstitutionalarrangementsemergeand influencee-governmentimplementationandusewithintwolocalgovernmentsinIndonesia。The findingsshowthatinstitutionalarrangements(合法性，regulation，standards，andsocio-economic环境)haveemergedandsignificantlyinfluencetheimplementationanduseofe-government。这些发现有助于理解e-governmentimplementationanduse中制度安排的影响。关键词:案例研究，中央政府，公民，合法性，摄政，法规，社会经济，标准

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Int. J. Electron. Gov. Res.

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