It’s a Relationship Business! An Embedded Network’s Internationalization as a Process of Sense-Giving and Sensemaking: The Case of Japan, Shipping Industry

Zsuzsanna Járfás
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Abstract

Abstract This is an exploratory study, it seeks to understand internationalization of a business group as a process of sense-making on the individual level. The focus of the enquiry is a Japanese shipping group, bulk cargo segment and seeks to answer the question how a network’s administrative heritage enables and/or inhibits the performance of relationship management processes in the context of multiple embeddedness and internationalization. The study finds, that the industry at large and the Japanese Business Group (JBG) as institutions act as enablers for the effective management of existing relationships worldwide by delegating action to the field through standardized processes and shared understandings. As for identifying and developing new relational opportunities, JBG as an institution inhibits coordination and sensemaking capabilities by its strict vertical power hierarchy and a concentration of authority and resources in headquarters.
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这是关系生意!嵌入式网络的国际化:一个赋予和制造意义的过程——以日本航运业为例
这是一项探索性研究,它试图将企业集团的国际化理解为个体层面上的意义建构过程。调查的重点是日本航运集团,散货部分,并试图回答网络的管理遗产如何在多重嵌入和国际化的背景下促进和/或抑制关系管理过程的表现。研究发现,整个行业和日本商业集团(JBG)作为机构,通过标准化的流程和共同的理解,将行动授权给该领域,从而在全球范围内有效地管理现有关系。在识别和发展新的关系机会方面,JBG作为一个机构,由于其严格的垂直权力层次和总部的权力和资源集中,抑制了协调和意义制定能力。
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