Computer models for strategic business process optimisation

V. Haase
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引用次数: 6

Abstract

Classical models of economic processes are hampered by the fact that crisp mathematical formulae seldom exist, as human behaviour does not follow differential equations, and optimisation of strategic decision making is difficult for managers when business information systems confront them with megabytes of data to study. The concepts of the balanced scorecard and of decision support systems based on fuzzy logic are combined into a methodology and a software tool that is able to help executives to optimise their strategic business processes. The tool, ActiveScoreCard is used successfully by the Austrian Research Centers.
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战略业务流程优化的计算机模型
经济过程的经典模型受到以下事实的阻碍:清晰的数学公式很少存在,因为人类行为不遵循微分方程,而且当商业信息系统让管理者面对大量需要研究的数据时,他们很难优化战略决策。平衡计分卡和基于模糊逻辑的决策支持系统的概念被结合成一种方法和一种软件工具,能够帮助管理人员优化他们的战略业务流程。该工具ActiveScoreCard已被奥地利研究中心成功使用。
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